"I ordered an Canon SLR Camera and I am extremely happy. I would definitely order from them again. I did speak to customer service to verify the order (which I like) and they were very courteous and not pushy at all. They did recommend products that I might need and I found it very helpful and informative. They also had the best price on the internet. So between price and great customer service, I give them a 10."
"Excellent customer service, fast shipping, great price, extreme value. Very happy with my Canon T2i purchase!"
"Product was received on time, overall the price was competitive. Processing the order took a while longer that most sites because they require confirmation from the buyer of the purchase to prevent fraud. But 2 days for processing is nothing I can complain about.
I would shop there again."
"Even though it took almost 12 days to receive my Canon T2i in the mail, I read and understood that BestPricePhoto.com would not be working for the rest of the week that I ordered. The order was processed in a timely manor once they were back to work and the camera and price were well worth the wait. Great business!"
"Like many other, even I was doubtful before placing my order, whether to buy a camera from a reseller or not!!! In fact i was not sure even after placing the order if i did the right thing. But, all my fears evaporated once i laid my hands on my new camera (Canon EOS Rebel T3i with 18-55mm lens).
1)After placing my order, I got a call from Eric, to confirm the order. Frankly he did not try to sell cheap accessories. He only asked if i want any extra battery or memory card for the camera, and i said i need none. That's it, he said my order is ready to be shipped and he politely signed off.
2)Believe it or not, but i got my camera in 3 working days (I choose free shipping like many others). Got it through FedEx, very nice.
3)Most importantly the camera was as described, Original Canon, NEW...etc .
4)My next camera would be from BestPricePhoto too, if they maintain the same service.
5) Most importantly, Now i can have a peace of mind :)
"
"Great service! Product is excellent."
"Fantastic service. Delivery was even faster than quoted. Great products and price. A must for anyone that is buying."
"Good service. Fast delivery. No complaints."
"The camera is perfect and was delivered really quickly"
"I'm very pleased with my product and the product price."
"I wanted to buy a really nice camera. So I saw a Nikon D90 at a low price on Best Price Photo website. So I brought the deluxe package.
At first I wasn't happy with my order when it was delivered. A couple of items seen different on what I was told I had purchased. I received a Vivitar 16GB SD HC memory card instead of the SecureDigitalâ„¢ - 16GB High-Speed Professional SD Memory Card which my order stated I had purchased. That wasn't good! The 3 Year Digital Camera Warranty document and invoice wasn't included in my package. I felt disappointed and suspicious, I mean the invoice wasn't in the box! Hmmm...
So I touched base with Best Price Photo to see if they can resolve my issues. Customer service assistant Raymond listened to my gripes and apologized for all the troubles I went through. He insisted that he was aim to please, that the stakes were high and he wanted to do everything in his power to make things right.
We negotiated a solution to avoid the return of my merchandise. Raymond upgraded the package to include a Nikon 18-55mm lens which made me happy.
Raymond rocks!
Raymond reassured me that my warranty was in the mail along with my brand new zoom lens. I'm so excited!
When I consider buying anymore camera equipments, electronic merchandise or accessory, I'll first go to Best Price Photo. "
"I did a lot of research and determined BestPricePhoto.com to be the cheapest, most reliable company in this business. Very satisfied with all the special offers and promotions, but the base price of my item was far below most retailer or wholesaler's price. And Anthony, a customer service rep was more than amply polite and took care of all my needs. This guy should be teaching a customer service class. Top notch site and prices far below others....why shop anywhere else?"
"We received our camera in a timely manner and it was nice that this company did not try to upsell me when I placed the order."
"Fast shipping and product arrives just as described. I will use them again for certain."
"An overall positive experience. The only issue I had was that it took about two weeks for the camera to ship once I ordered it. The rep told me over the phone that the shop had been shut down for two weeks for some reason. I thought that was a little strange that a business that sells things over the internet even closes. Not a problem though and it won't cause me to not shop here or say anything negative to my friends about the experience. Thanks."