"I know in the pass the technician had changed the filter in the furnace but this time it did not happen not sure why. If that is something that you still do that would be great. If not you should start that again."

"Overall from customer service rep to repair technician, the service was excellent!"

"I have always found BGE Home to be responsive to my needs, questions, and concerns."

"I was not surprised about the contact with BGE. Every experience I have had was pleasant, knowledge based and always appropriate; no prejudgment about my issue."

"Great service. Prompt response. Thanks"

"BGE Home is very reliable."

"The phone was answered in a timely manner and the entire call took just a few minutes. Representative was pleasant and helpful."

"Sales rep was knowledgeable and amiable. He was well versed in the technical aspects of the project and guided me through the requirements for approval. Highly recommended."

"I really liked when I called back the lady got me in the next day for my problem. Thank you so much"

"So far so good !! Let’s see what happens Friday !!"

"Your customer service and the technician are very professional."

"I was happy it only took 23 hours to fix the furnace. Heat again!"

"Awesome! Very professional.Accessed the problem, made soundrecommends. Nice personality."

"My general experience with all BGE Home technicians has been excellent. They are always polite, knowledgeable and efficient."

"I called because my furnace had stopped working. The representative at the call center immediately scheduled me for a service call which fit my schedule."