"We have done business with BGEHome for several years and have never had a problem. Please Keep up the good work!"

"Electric help and heating air conditioning service is good. Plumbing is slow"

"Backlight on thermostat not working. Technician was courteous & very knowledgeable. Determined I had a battery thermostat & uncovered 2 dead wires. Opened up furnace & determined the furnace wasn't properly wired. Rewired furnace enabling a direct contact thermostat (no battery). Traced all wires for problems. Checked that humidifier was properly working. Excellent technician."

"Great. We had an issue, I called, a service appointment was set up quickly, they came (later than ideal but within the range), it was quickly resolved."

"I was very pleased with the customer service provided. The representative was knowledgeable and helpful with regard to my issue."

"All levels of contact with BGE were excellent. From beginning to completion of the work it is evident that all representatives performed in an outstanding manner."

"Best part of the experience was the service tech. (Unfortunately I don't remember his name.) Very courteous, knowledgeable, and felt like he was going to do everything he could to get our water heater working for us during his visit. And he did! I don't like service companies that take multiple visits to fix simple issues. Waste of time/money. Very pleased with this experience."

"Service technician came out the same day that I requested service. Thank you!"

"Excellent operator, please see that she is rewarded."

"The phone representative was helpful but had to put me on a long hold to determine status of the service call. The technician however did not communicate effectively about the issue and did not provide any summary - verbal or print - about the fix. Our Problem - no heat - was resolved but the technician should have provided a diagnosis and summary after the work was completed."

"I am very pleased with BGE Home in taking care of my heating and air conditioning systems. It gives me great comfort to know I can call with any problems and receive excellent service to solve them! Now I will see how well they take care of my electrical troubles."

"The representative was helpful and friendly. It was a pleasure to talk with her."

"It came to my aid immediately."

"The experience was exceptable- nothing replaces face to face."

"Response time was fast, service was quick. Very friendly and knowledgeable techs that came into my home. Thanks so much"