"Quick service, clean installation, new hot water heater was probably installed faster than the time it took to heat the cold winter water to 120 degrees.Has worked great since. Thanks BGE HOME"

"Be sure to train reps to tell customers the date a service person is coming. Mine said the next available day is Monday and it was a Thursday I was calling so I thought 5 days away was not too bad. When actually it was 11 days away which I found out when I called back to change the time of day."

"BGE has ALWAYS offered me courteous, professional, efficient help. You are my Go To people. It gives great comfort knowing that you are just a phone call away. Thank you, Dennis"

"I’ve been under a lot of stress this pass week due to a death in my family and have had to deal with an electrical issue in my home. Although there were some some hiccups with scheduling and trying to get the issue fixed. The call center and the final text that came to my home treated me with respect and made sure my issue was resolved."

"everything is good at this time"

"The customer rep that I spoke to had a very pleasant “conversational” style, making it easy to tell her what problems we were experiencing."

"Everyone I have dealt with is always friendly,knowledable and polite"

"there is alot of info. out there now so your reps. should tell the truth. If you don't carry what the home owner whats tell the turth."

"When we first called and about our pumping issue the service person was very efficient and asked all the right questions so she could schedule our appointment. She even asked if we had another bathroom to use since our was out of order. That is the kind of care that I like with BGE Home it is always customer first."

"Consistent, professional help is always available at BGE Home call center."

"Quick, Professional, no nonsense and done!"

"Plumber was very knowledgeable he just wasn't given enough information about my problem to have the necessary supplies on his truck."

"Faster connection more reps."

"Our interactions with BGE Home is consistently positive. Knowledgeable courteous staff. Thank you!"

"All things considered, it was a good experience. Much better than my former home warranty company."