"Both technicians did their job very well."

"Was concerned about having to wait two days in winter weather for service on our furnace. We were fortunate that the furnace came back on a few hours after I called to say it was not working. Still had BGE Home service tech come to check it at appointed time. Also realized I was calling on a holiday weekend."

"overall, very satisfactory experience"

"Excellent but your action time is getting slower for a tech coming to the house."

"Since I have a hearing impairment, I would take part of the poor communication as my problem, while the representative did a good job."

"Service I received was outstanding!!"

"Outstanding as usual! Keep doing what you're doing. It's working just fine."

"BGE Home has always been very good"

"Experience was great,service was faster than I expected. Repairman was courteous and explained the problem after his diagnosis."

"Calls were returned and the representative was very patient with my concerns."

"IT WAS VERY EFFICIENT. I THOUGHT THE PHONE REP WAS VERY NICE TO DEAL WITH AND YOUR TECH WAS ON TIME AND VERY EFFICIENT. IT WAS GREAT THAT HE TOOK THE TIME TO EXPLAN WHAT THE PROBLEM WAS AND WHAT WAS DONE TO FIX IT."

"The Customer Service Rep I spoke with was SUPER FRIENDLY and it was just a very pleasant experience scheduling our service appointment with her"

"Great the service guy came at a very good time"

"No problems and the issues were addressed."

"The rep's voice was very soothing!"