"Kind and quick response to my concerms"

"Talked to supervisor but issue, listened attentively but issue not resolved."

"Response to your broken water heater was right on! Thank you!"

"I was satisfied and got the needed service"

"Need to be able to get shorter interval for service if I have a policy!"

"The technician was very good and was very polite. He replaced a fuse on my Dryer and got it up and running again. Later that evening my wife used the dryer. It was working and then just stopped. I called Customer Service and explained someone was out earlier and fixed it. I asked her since someone was just out could she send someone out kind of quickly to look at it. She said the first ava was Jan 21st. So I explained to her what am I supposed to do. she recommended if I had a friend maybe I could use their dryer. I am sorry I understand you have a very busy schedule, but I was hoping since they were just out, that I would not have to wait that long again for someone to come out."

"Telephone conversation with agent was efficient and the interaction was good."

"All I needed was the air flow direction on my Trane air handler that was recently installed. This was not provided when equipment was installed."

"Overall was good and met my needs to place a service call."

"Everyone I talked to was polite and knowledgeable !!"

"It was an exceptional experience!"

"Terrible, terrible, terrible. Not only on one time but on multiple occasions."

"Have used BGE Home in the pass, always a great experience and excellent service. Thanks"

"The actual person who came out to my house to replace the expansion tank on my hot water heater was excellent! He explained what was going on and was able to fix the problem in a relatively short period of time."

"The technician was very knowledgeable and nice. He was very efficient and prompt. # Great Customer Service"