"It started out kind of rough but then it's moved over especially when they person that came to my house to look at my unit he was very polite very kind and very informative and giving him 100% thank you bye"

"Great, I live in a secured comfort zone with BGE Home!"

"Feels like family/friend.... not a business!"

"Great service well worth the monthly fee."

"Thanks a lot for your assistance for resolving the issue."

"David from the BGE technician, was as excellent as the lady dispatcher who answered the phone."

"I am so upset with BGE Home's lack of response to my issue that I am going to cancel all of my service contracts with you. Very deceptive sales practices and worse customer service when there is a billing problem!!"

"My needs were taken care of promptly. Thanks"

"The tech was professional."

"The customer service representative went out of her way to make sure there we had immediate service."

"It was quick, she was professional and friendly. The technician was out the next day."

"Everything was professional, and my problem was addressed."

"Very favorable. Your associate was both helpful and professional, and sought to provide us with the earliest appointment possible."

"Good experience but service technician could not solve problem because he did no understand the problem so he did not have the part. 2 technician 2 days later solved the problem"

"good. Tech was available in 1 day"