"The service end seems fraudulent. I had a 2 to 6pm scheduled appointment and the service tech called me at 10:10pm that night to let me know he was on his way. I said no, not tonight but could he reschedule for Saturday morning. He said he could not but that I should call to reschedule. This is after I called the service ctr twice to find out where he was. Well its almost noon on Sunday on our new all day appt. schedule and no service tech."

"Requested to speak to supervisor and was told would be contacted. Have not heard from anyone"

"Totally unacceptable that it takes over a week in the summer time to get my HVAC fixed"

"The service is good when I need it just the out of pocket fees are so high."

"I'm very pleased other friends have also now use BGE Home because of our experience with BGE Home"

"The service man was very helpful even though he couldn't fix the problem."

"My experience has been excellent, however, the power failure due to a tripping 220 volt power breaker is still occurring. I will call you again soon if the problem persists. Your repair man Steve was excellent, but some problem still seems to exist. Two power breakers controlling the unit had not tripped in ten years for this HVAC system. Stay tuned."

"New equipment issues took a week to solve. This is quite bad"

"Online 5/10 call center 10/10"

"I am always extremely satisfied with quality of service I’ve received."

"GREAT! two different appts and she took the INITIATIVE to schedule the two different appts on the same day so I wouldnt miss work for 2 days"

"I feel very satisfying with service. "

"My general experience was great and I feel confident that BGE Home will ensure that my insured items will be fixed in a timely manner."

"Great very experience people and helpful and courteous couldn’t be any more helpful love dealing with BGE homes"

"I HAVE ALWAYS BEEN VERY PLEASE WITH YOUR SERVICES."