"Been a customer for years for primary and rental homes."

"I had a very overall experience"

"It was quick and efficient.."

"The service technician was professional. He explained the problem."

"General experience was good. Technician who serviced the air conditioning unit was pleasant, thorough, corrected the problem, and gave helpful instructions instructions for upkeep."

"Michael the Technitian was great! Great customer service, professional as well"

"This time around it was great. Quick service. I have three of the service plans, but sometimes I don't feel like a priority customer like the plan leads you to believe."

"Horrible; homes service plan never covers anything. I threw $51 a month in the trash using it every month."

"I called 3 times and was on hold for over 20 minutes each time. The rep told me the leak in my tub faucet was covered under my plumbing policy - the tech arrived and said it was going to cost over $200 even though it has been repaired twice for $50 charge to me. He then determined that there was a leak in the water main on the property and gave me an estimate for that. He left without repairing the faucet in the bathroom. I have had several policies and used BGE home for many years. I purchased my HVAC system from BGE. I got 2 other estimates for the replacement of the water main to the street which were over $1100 less that the quote the technician gave me. I am stressed over using a service that I am unfamiliar with but I do not like the new BGE home. Will be looking into cancelling my service policy and finding other coverage."

"horrible, worst experience ever, cancelled and went directly to a home protection plan....100% better"

"I think that I have been robbed by your company after years of paying money and first time asking for assistant."

"BGE’s Customer Service Reps are very helpful and courteous. We’ve always had the best technical service, professionalism and responsiveness from BGE Sales Reps and Service Technicians. They are very knowledgeable as well. No matter what happens, we are confident that BGE will be able to fix it and do it right the first time!"

"My repairman for heating and air conditioning are excellent. My experience with the plumbers was horrible!"

"My experience was 2 fold ,and you solved it by checking to see if both services could be done on the same day."

"THE GENTLEMAN WAS ABSOLUTELY ABOUT GETTING IN AND GETTING THE JOB DONE AND MOVING ON TO THE NEXT CUSTOMER. VERY PROFESSIONAL. I LIKE THAT"