"Nothing compares to the service."
"Not pleased. Send the wrong tech and was told since I was not a member, there were nothing they can do to waiver the emergency fee, even though they dispatch a wrong tech."
"I have been pleased with the knowledge and abilities of the service men that have helped me in the past. I’m very confident that the work have been done properly. I love having this service. It removes many worries I might have being a single homeowner with zero skills."
"Overall it was good other then the long wait to connect with a rep."
"Overall excellent. Phone service rep was excellent. Technician came promptly and quickly fixed problem."
"I believe the young ladies name was Sierra and she could not have been more friendly. I could hear her smile when she spoke. More than willing to help. I did not feel rushed and she treated me with respect. Thank you for having her on your team, she is truly an asset to your company. Thanks and stay safe and healhy."
"Excellent and easy to use."
"She was prompt and handled my problem great"
"great. Customer service was outstanding"
"When callIng BGE Home I’m always greeted by a Friendly representative and they are knowledgeable and helpful rectifying my problem."
"Other than long hold on phone, experience was EXCELLENT! Representative was courteous and knowledgeable. Technician was at my house within an unheard of 3 hours!!! Best response I have ever had with any company, EVER! Technician was quick to troubleshoot problem and had needed parts in his truck. Entire repair took about 1 hour. BGE Home has another customer for life."
"They had a tech at my house in 1 day to fix my air conditioner. Mike was great!!!!!"
"I have not had any problem with service or purchases I received from BGEHOME."
"Customer service rep was not friendly (rude), and not helpful. She ( Brittany) I believe was her name was in a rush and the call got suddenly disconnected - I felt I got cut off."
"Henry (plumber) was great, polite, funny yet serious about the job. He didn't like going into the crawl space, but he went. Cleaned up after himself. He found another problem that needs to be addressed. Will call for to get that fixed. Online doesn't work for me. Not enough service options."