"The experience was good.I do not know if I will continue with the contract in the future because of my financial situation."

"Donaldo and the service center were great..."

"Excellent. Understand the problem. Scheduled a call to fix the issue in less than few minutes,"

"GREAT! You couldn't ask for better service."

"Excellent! I was extremely impressed with the representative, Najat, who was very pleasant, professional, knowledgeable and provided excellent customer experience! She truly is an asset to BGE Home but most important the customer! She truly is an example to others!"

"Very satisfied with service"

"Technician was prompt and professional with his service."

"The customer service rep made this review great. Unfortunately the tech assigned to this job did not."

"The same as always--very good."

"My experience with BGE Home was what I expected, great."

"I can say that my concerns were addressed and I was able to get both appointments that I really need."

"The superb engagement with your representative, was stellar. She was GREAT!Keep doing what you’re doing-most pleased."

"All of our past experiences with service within our home, including the most recent on 6/23/20, have been excellent. From making the appointment by phone and the arrival and services provided to repair heating and cooling appliances on the part of your technicians have been professional, courteous and completed in a timely manner. This is why we have service policies with BGE Home and call your company when repairs are needed.Work on your automated answering system. Your live representatives are excellent!"

"I was happy to get a faster service time by calling in rather than what was available online. With the suspension of preventive maintenance appts, I'm interested to see if BGE home will provide a discount to customers."

"This was my second call. First call/ rep didn’t get my request right and I had to wait on hold for about 25 mins. However, this rep I’m rating was great. She fixed everything."