"Wonderful. I don’t check my emails all the time and I knew by the time the email came out that regular maintenance checks would be resumed, I would have to wait months for an appointment. More than happy to book now and feel relaxed about an appointment on the books, even if an earlier date would be possible since the Governor is easing restrictions. Thank you"

"Tech appointment time. The window given 8am to 10:30pm. I would like to see the appointment time 8am to 1:00pm or 1:00pm until ?"

"I have been satisfied with BGE Home service i the past."

"Always very pleased with service when needed, especially appreciate the promptness of scheduling service calls, would highly recommend!"

"All good.quick and knowledgeable."

"Sabrina was awesome. I wish every call to a corporation was as easy as she made it. Give her a raise. The maintenance guy was also good."

"My general experience with BGE Home was very good"

"Dealing with BGE has always been super. Everyone is nice, very polite and happy. Thank you for all your help. See you soon lol I'm sure"

"BGE Home is very big. So sometimes one department's action is not known to another department. A good coordination should be established."

"The phone call experience was great. The scheduling timeframe is not customer friendly. I have an appt scheduled from 8:00 AM to 10:30 PM. There is no way service should be scheduled after 7:00 pm. Hopefully, I won't have to cancel the appointment."

"BGE Home give years of wonderful service!!!"

"My general experience was not excellent as previous encounters were."

"Gemma was outstanding, and I appreciate her excellent service. BTW this survey was far too long , and the questions are too repetitive. I wanted to complete it in order to be able to salute Gemma’s service, but if not for that I would have closed this. Whoever writes your survey needs to do a far better and more efficient and concise job."

"Fast, friendly, informative and very helpful service!"

"My general express was good"