"Very good as always- last repairman- RON- was very informative- hot water tank is running okay so far- CRS"
"Very good. Called Friday and a Service rep came on Monday! Thank you. Having BGE Home has been great."
"Very good. A very nice representative came to fix the problem. He was excellent. Needs to know this."
"The Customer Care Representative did an excellent job of having the supervisor approve of a Sunday after hours appointment due to my health issues. The service man that was sent was here and took care of the problem in less than an hour. We were amazed by such great service from all of the staff at BGE Home Service who help get out Air Conditioner repaired so quickly. Thank You BGE"
"Customer care representative was professionally, courteous, pleasant and sounded genuinely concerned about the service I was calling to schedule."
"Much better than I thought it would be"
"I received a bunch of false promises. Nothing was ever done about receiving charges each month."
"I thought the Customer Care Representative was very receptive to our needs and handle the call with excellent professionalism."
"some technician has to be more friendly"
"they always call when they are on their way."
"Not happy that 3 service calls and six weeks later that my dryer is still not working properly!"
"The call center was very efficient and the service technician responded quicker than expected. Thanks."
"Customer Service individual was excellent. Ryan the technician who came to my house was extremely professional and Knowledgeable regarding my repair.Perfect experience."
"Your representatives are extremely helpful and work hard to understand your concerns and provide a solution."
"BGE HOME IS THE ONLY SERVICE PEOPLE IN MY HOME!"