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Verified BGE HOME Shopper
Verified
5/5

2020-06-17

"Very good as always- last repairman- RON- was very informative- hot water tank is running okay so far- CRS"


Verified BGE HOME Shopper
Verified
5/5

2020-06-17

"Very good. Called Friday and a Service rep came on Monday! Thank you. Having BGE Home has been great."


Verified BGE HOME Shopper
Verified
5/5

2020-06-17

"Very good. A very nice representative came to fix the problem. He was excellent. Needs to know this."


Verified BGE HOME Shopper
Verified
5/5

2020-06-17

"The Customer Care Representative did an excellent job of having the supervisor approve of a Sunday after hours appointment due to my health issues. The service man that was sent was here and took care of the problem in less than an hour. We were amazed by such great service from all of the staff at BGE Home Service who help get out Air Conditioner repaired so quickly. Thank You BGE"


Verified BGE HOME Shopper
Verified
5/5

2020-06-17

"Customer care representative was professionally, courteous, pleasant and sounded genuinely concerned about the service I was calling to schedule."


Verified BGE HOME Shopper
Verified
5/5

2020-06-17

"Much better than I thought it would be"


Verified BGE HOME Shopper
Verified
1/5

2020-06-17

"I received a bunch of false promises. Nothing was ever done about receiving charges each month."


Verified BGE HOME Shopper
Verified
5/5

2020-06-17

"I thought the Customer Care Representative was very receptive to our needs and handle the call with excellent professionalism."


Verified BGE HOME Shopper
Verified
1/5

2020-06-17

"some technician has to be more friendly"


Verified BGE HOME Shopper
Verified
5/5

2020-06-17

"they always call when they are on their way."


Verified BGE HOME Shopper
Verified
3/5

2020-06-17

"Not happy that 3 service calls and six weeks later that my dryer is still not working properly!"


Verified BGE HOME Shopper
Verified
5/5

2020-06-17

"The call center was very efficient and the service technician responded quicker than expected. Thanks."


Verified BGE HOME Shopper
Verified
5/5

2020-06-17

"Customer Service individual was excellent. Ryan the technician who came to my house was extremely professional and Knowledgeable regarding my repair.Perfect experience."


Verified BGE HOME Shopper
Verified
5/5

2020-06-17

"Your representatives are extremely helpful and work hard to understand your concerns and provide a solution."


Verified BGE HOME Shopper
Verified
5/5

2020-06-17

"BGE HOME IS THE ONLY SERVICE PEOPLE IN MY HOME!"