"Representative was very friendly,polite, and helpful."

"Once I made contact with a person the rest of the process went well."

"Wait time was way too long."

"Everything was fine. Thank you."

"My concerns were handle in a courteous, kind helpful manner. Thanks."

"Phone rep. EBONY was excellent. Service tech courteous had the A/C part I needed with him, explained what he was doing and instructed me for future reference. I was completely satisfied with this phone response and visit. I am a member of residential SMARTSERVICE. B. Sparks"

"Great! Technician was knowledgeable and friendly"

"Customer service was friendly and accurately addressed my service needs. The only 2 problems I had were firstly, I was on hold for 30 minutes before getting a representative on the phone to check on service arrival, secondly they dropped the call instead of transferring me so I had to call back again. I was told I could get an eta from dispatch which never happened. Other than that it was a positive experience and my needs were met."

"EXCELLENT. I am glad to have you as my go to company."

"Very polite servicemen and we've always been happy with the repairs."

"My overall experience with BGE Home was very good."

"Customer Rep listened and understood my issue. Rep was both helpful and courteous."

"Was on hold for 30 minutes before getting to a representative and then she didn’t know who to transfer me to. Finally got to sales and they said they would call me back that day and still have not heard from them."

"BGE Home has taken good care of my stuff for a long time."

"Its way great and the tech was great as well"