"Overall great experience. I would recommend this service to all my friends."

"very good service very long wait time on the phone"

"I have consistently had extremely professional contact with call center reps and high quality repairs and service from the technicians. I think this anomaly is probably the result of work disruptions due to COVID."

"As I said previously, the repairs to my appliances and the individuals who were here to make the repairs were excellent. I just think waiting for over 2 weeks to have an appliance repaired is a bit long."

"Once I was connected to a representative the experience was good.Waiting almost 30 minutes to reach the representative was not good."

"Excellent as it usually is!"

"When something goes wrong, BGE HOME is always there to fix things."

"BGE Home installed my HVAC system and has replaced my sump pump. All interactions with the technicians were professional and my questions were answered the first time I asked them."

"Was ok, I call for two problem and the customer service, make it be on the same day, so I don't of to be absent to work, two different time."

"I always have had a great experience with BGE Home. Great professionalism from start to finish. And now my Air Conditioner is working terrifically!! Thanks for such great service...greatly appreciate it!!"

"the lady was Tracey, I like to have her every time I call.Service Terry very informative would like him when every I need work done by BGE at my home."

"Unexceptable. Repeatedly assured of things that were not true leading to BGE breaching contract"

"My general experience was very good."

"A standard of the highest quality is what I have come to expect from BGE Home and that expectation was certainly met."

"I am 76 & I prefer talking to a human. Your customer service rep was GREAT & the tech that came to my home was also very good THANK YOU"