"I don’t remember the woman’s name but she was informative and friendly. If I could give her a better score I would. 10+"

"Can always get a reasonable appt date."

"I have always had great service when calling in a problem and needing service. The representatives have been helpful, pleasant, and did their best to accommodate my rneeds. We have a whole house plan that covers everything except the 2nd refrigerator in the garage. Never have to pay for anything to be repaired. If you have to hire someone to repair an appliance it costs just to have them come to the house and by the time the repair is finished you have spent $500 -$1000 which would cover your service policy for a year! BGE Home is worth every penny!"

"I have called BGE Home a few occasions and each time the representative was professional, friendly, knowledgeable and took care of my problem quickly"

"I appreciate so much that the rep understood my frustration with another company and was able to find an appointment within days to resolve my issue. Fantastic customer service is why I keep coming back!"

"Great. I have asthma and my ac unit stopped working. BGE Home came out the following Monday morning and fixed it."

"Excellent representative clear to understand!"

"experience was satisfactory."

"YOUR CUSTOMER SERVICE REP WAS VERY POLITE AND EXCELLENT TO DEAL WITH. SHE UNDERSTOOD WHAT I WAS ASKING ABOUT AND WALKED ME THRU THE STEPS OF GETTING THE SERVICE CALL. VERY PROFESSIONAL AND KNOWLEDGEABLE. THANKS"

"The phone representative did a good job, but it takes forever to reach on!! WHEN WILL A SALES REP CALL ME??"

"I am always impressed with the politeness, respect and friendliness that the tech shows while in my home."

"Hold time of 30 minutes is unacceptable. 3 week wait for service is unacceptable"

"My experience was awful with the servie representative that i had i even thought about changing to a new company for my service but what keeps me is the professionalism of the service department when they come to your home to do they attend and listern to your needs to help sovle the issues you have i want to say to them thank you for all of your services you do for customers."

"Excellent! The customer care rep was very professional. And Nick, the service person also was very courteous and professional"

"It was a good experience.Service was scheduled quickly.Unfortunately our service contract did not cover our problem,but that wasn’t a complete surprise."