"I want to say that The customer service lady was very nice and polite. Also , the technician was just as Great. He was very polite and Knowledgeable! Very satisfied."

"Concerns answered effectively within a reasonable time"

"We have an urgent need for svc and the svc appt was 3 weeks away"

"Experience representatives come through the job quickly and complete it and finish it well!"

"As before' the repairman was super. There is one thing though and that's the non use of the $50 award sometimes for part of the repair cost."

"Overall good, The only thing I was given a 10 hour window and the service tech never called until I called about 9 PM to see if he was coming. Then the service center had him contact me. He did not arrive until after 10 PM (he did let me know). Once here, he was wonderful especially considering how late it was."

"Technician did not wear gloves. That made us a bit anxious in this time of Covid, especially considering how many places he had been earlier"

"I have had a contract with your company with years. I've had a wonderful experience with each employee from the phone rep to the technician!"

"Very good experience. I have always been treated well and with respect."

"Never had a problem with the home. Always had good service."

"My experience with BGE HOME was satisfactory. Service was fast and courteous."

"Quick response and appointment set up easily and within 3 days of phone call"

"Everything was awesome. Only,thing I would say is I waited almost 30 minutes for a representative to answer. I do understand it's the beginning of hot weather but I shouldn't have to wait half an hour. All in all BGE Home is the best."

"Very professional and helpful"

"Experience was good. I appreciate the fact that she was even at work during these times so thank you."