"The customer care representative was very courteous and efficient. My experience was outstanding."

"Both Lenney & Kala were very good"

"The representative was courteous, knowledgeable and friendly. She was able to schedule my appointment and correct the problem I had with billing."

"Had the best experience with BGE HomeWould definitely recommend and my Technician was the best!!!"

"My representative was very helpful, even when she told me that my appointment had been cancel for some reason. She resolved the problem immediately."

"Call was fine. Wish wait time for home appt was quicker though. Have to wait a few days"

"Awful! I spent all day home waiting on a technician who never showed! I called 4 times about it! Not one return call! Such poor service! After spending thousands on a new HVAC system, no common courtesy? Now I’m inconvenienced because of your poor service? What will BGE Home do to make this right?"

"Very friendly and helpful service representative."

"Very good needed help fast an you were here the next day thks."

"Sabrina was exceptionally polite, attentive and knowledgeable. She attended to my issues and made me feel like a valued customer."

"Duration between call made for service and service rendered is very short, day or 2,. Technician are very friendly and experienced I am their customer since 2002 and very satisfied with their sales and services related to plumbing, AC and electrical. I will continue to be their customer as long as they maintain present sales and service environment."

"Service man was pleasant, professional, and knowledgeable. Perfect experience."

"Representative answered my call within a few rings, and this was on a Sunday morning."

"It was a very good experience!"

"I had a wonderful experience with the call center and the technician.My problem was resolved and I the appointment for service the next day."