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Verified BGE HOME Shopper
Verified
5/5

2020-06-04

"Called on a Saturday service call set for Monday"


Verified BGE HOME Shopper
Verified
5/5

2020-06-04

"when I called, I was very upset but your customer care representative helped me out. I cannot say enough about her ability and thoughtfulness."


Verified BGE HOME Shopper
Verified
5/5

2020-06-04

"I called the day before my second call. I left a message and my no. and expected to be called back. No one called. But when I did get the rep, she was great!"


Verified BGE HOME Shopper
Verified
5/5

2020-06-04

"Service rep was very thorough and got the issue resolved."


Verified BGE HOME Shopper
Verified
5/5

2020-06-04

"Again another great experience. The problem with my refrigerator was taken care of the next day!"


Verified BGE HOME Shopper
Verified
5/5

2020-06-04

"The Specialist was outstanding! Thank you"


Verified BGE HOME Shopper
Verified
3/5

2020-06-04

"Satisfactory except for the wait time on the phone and the delay in the appointment time"


Verified BGE HOME Shopper
Verified
5/5

2020-06-04

"So close to perfect that I cannot think of anything"


Verified BGE HOME Shopper
Verified
5/5

2020-06-04

"I commend Tia for assisting after the first rep did not call back after we were cut off."


Verified BGE HOME Shopper
Verified
5/5

2020-06-04

"As always- glad to have had a service contract for, well, forever!"


Verified BGE HOME Shopper
Verified
5/5

2020-06-04

"Great, the technician that came to our home was both professional and courteous as well as being knowledgeable and capable to resolve our issues"


Verified BGE HOME Shopper
Verified
5/5

2020-06-04

"Very good. The representative was courteous and was genuinely interested in resolving my concerns."


Verified BGE HOME Shopper
Verified
5/5

2020-06-04

"BGEHome, is great, I am.just sorry that I cannot use the service, as I have to pay entire amount for the service that I need, there is no monthly payment plan."


Verified BGE HOME Shopper
Verified
5/5

2020-06-04

"As above. Very pleased with customer service and service technician professional attitude and willingness to render service. Keep it up"


Verified BGE HOME Shopper
Verified
5/5

2020-06-04

"excellent customer service"