"Called on a Saturday service call set for Monday"
"when I called, I was very upset but your customer care representative helped me out. I cannot say enough about her ability and thoughtfulness."
"I called the day before my second call. I left a message and my no. and expected to be called back. No one called. But when I did get the rep, she was great!"
"Service rep was very thorough and got the issue resolved."
"Again another great experience. The problem with my refrigerator was taken care of the next day!"
"The Specialist was outstanding! Thank you"
"Satisfactory except for the wait time on the phone and the delay in the appointment time"
"So close to perfect that I cannot think of anything"
"I commend Tia for assisting after the first rep did not call back after we were cut off."
"As always- glad to have had a service contract for, well, forever!"
"Great, the technician that came to our home was both professional and courteous as well as being knowledgeable and capable to resolve our issues"
"Very good. The representative was courteous and was genuinely interested in resolving my concerns."
"BGEHome, is great, I am.just sorry that I cannot use the service, as I have to pay entire amount for the service that I need, there is no monthly payment plan."
"As above. Very pleased with customer service and service technician professional attitude and willingness to render service. Keep it up"
"excellent customer service"