"I have had nothing but good experiences with BGE Home. I use them for water issues/HVAC and it's been top notch. I am very pleased."

"My general experience with BGE Home is pretty good. I've been with BGE Home for a while now."

"The technician that came to my home has been here before… He is very polite and professional. He completed the service quickly and did a great job"

"HAD TO CALL BACK AS I NEVER RECEIVED E-MAIL ABOUT SERVICE I HAD RECEIVED- CALLED ON 5/28/20--FIRST CALL-WAS ON HOLD AFTER ABOUT 5 MINUTES SOMEONE PICK UP PHONE LIME AND HUNG UP. WENT THROUGHT CALLING BACK--AGAIN ON HOLD--ANOTHER 5-6 MINUTE-AGAIN WAS CUT OFF. ON THIRD TRY-AGAIN QUSTION DIFFENT--GOT THROUGH IN ABOUT 3-MINUTES AND PERSON ANSKED MY QUESTION ABOUT SERVICE CALL ON 5/29/20"

"Mixed, customer service was great and was told I’d be fit in that day, however the repair person never came, or even called to say they wouldn’t make it that day, or even the following day."

"All of the people I have dealt with over the years has always been positive. The technician that came to the house was professional and polite. Thank You."

"Consistent, and Professional as always."

"We are satisfied thank you!"

"Service person was excellent. Kareem came in clearly explained what he was going to do, did it, left area cleaned and all the while maintaining a good rapport."

"Over 18 years of great home coverage and service. Quality Customer Service and Representatives that go above to meet the Customer’s satisfaction. Most Technicians have been skilled/trained in their field and professional."

"BGE HOME person was excellent and explained everything to me."

"Representative was very friendly. Thought it odd that they did not ask many questions on the appliance I was needing repaired - didn't need model number or anything. Makes me worry about the Tech having the necessary parts to make the repair."

"It was great. The rep was friendly and a joy to speak with."

"I will always deal with BGE home they are the best"

"The initial representative who answered our call was very professional and caring as she admitted to a huge oversight on behalf of our repair situation. She immediately sent it to the attention of her call center manager, Taneisha, and at that point it went downhill. She was polite but inept. She said she didn't know her manager and had no phone number for that person. How can that be? She did not seem to care about our desperate situation, caused by their oversight. We had to go through BGE Home's parent company to finally get to Taneisha's manager who did indeed exist. That manager was amazing and acted professionally and swiftly to resolve our dire problem. It should not have had to come to the amount of stress we endured. We have been customers for 30+ years and were treated horribly by Taneisha. We also praise our repair technician, Chris. Chris worked very hard for 3 1/2 hours on our repair. Great job Chris - it didn't look easy! Not sure if we will continue our policy."