"The representative was very courteous and professional in answering my questions and setting up service appointments. Was very satisfied."

"I have been a customer for years, you guys are great."

"Representative was friendly, prompt with scheduling and thorough"

"The phone rep was fine but he could not improve in response time with an appointment before 3/23."

"Very personable and customer friendly representative."

"My experience was handle with great concern and put my mind at ease knowing my situation would be taken care within 24 hours. My hot water heater was not producing hot water and after I called the call center. I was put on the schedule the same day for an appointment."

"Always recommending BGE Home to others-family and friends!"

"I am becoming disappointed with ability to get repair service scheduled in a timely manner. Seems like home warranty work comes last in BGE home priority."

"don't change your program it is excellent as is."

"Once the part was secured no problem. A little problem because of a number mix up. Otherwise service done well."

"Okay. The appointment was made for three weeks from call date. This isn’t satisfactory."

"Simple, direct, clear. Service person seemed very professional!"

"I love the service provided by BGE Homes. There can be improvement in the arrival time schedule. A customer should not have to take time off from work to wait for a service representative to arrive."

"BGE Home has always been very responsive and accommodating when scheduling service. Their techs are on time and knowledgeable."

"Very pleasant and professional"