"I have used BGE Home for many years and have several contracts. The Call Center Staff and Technicians are consistently professional, intelligent, and kind. I have been recommending BGE Home to my friends and potential customers for years. As a former Mayor, I highly respect and praise good public service."

"Always do what they promise. Usually on time, and have a reasonable payment program. The work and technicians are experienced and courteous."

"The experience was very helpful"

"Although the circumstances were unfortunate, my experience with BGE Home from the call center to the resolution of the matter with the service person who came to my house (outstanding!) was spectacular!!! I cannot recall ever having such a responsive and professional group of people to deal with. My hot water heater busted, and the entire matter was resolved, from first call to complete installation and cleanup, within 5 hours!!! Amazing!!! Thank you BGE Home for the excellent care!"

"answered phone quickly and when she couldn't give me an answer regarding tech going under mobile home for plumbing problem, she still couldn't give me a clear answer except it's up to the tech if they will or not. Also an amount that they would allow to be billed will really help us seniors that are on that fixed income and have no funds until that next check comes. So if its a small job and they can get billed, they wont hesitate calling."

"The overall experience was excellent."

"The young lady on the phone was so kind and helpful and concerned for my family. BGE Home needs more techs to cover weekends in the winter."

"First and second servicemen were pleasant and capable. They explained the situation well."

"Both reps were very kind and helpful"

"Customer Care Telephone Representative was extremely pleasant and helpful, but automated menu was aggravating."

"Friendly, helpful, professional."

"Good. In addition to Call Center Web site would be helpful."

"The confirmation time was incorrect on email. I called back and rep was apologetic and corrected the time. Very friendly and I was pleased.Thank you."

"I'M VERY PLEASE ALWAYS, YOUR EMPLOYEE (ERIC) WAS VERY NICE,AND HE KNOWS HIS JOB. HE FINISH AND NO TIME, THUMB UP"

"Great staff and Great managment team reps are very knowledgeable and customer service friendly. Thank you BGE home."