"Representative was very effective"
"everyone was professional, efficient and pleasant"
"The rep that showed up @ my home, Kevin was fantastic! Thanks Kevin for my 1st BGE Home experience!"
"I was happy with the service. The person originally offered me a Monday appointment and then shared she found one for Friday. Was happy to know someone could come in less than 24 hours."
"The experience was favorable."
"The person I spoke to was professional and very helpful and was able to get someone out the same day. Thank you!"
"My service was wonderful ."
"Always courteous. Always gets the job done."
"Terrible. Would not recommend to others and am far less likely to use myself even though I have a contract. The techs were very good but the scheduling was poor. I ended up waiting from 9am-1:30 for my technician to arrive as they were overbooked. Techs didn't leave until close to 4pm. Wasted the entire day. My time is valuable too but BGE Home apparently doesn't think so."
"Great! We recommend all of the time!"
"My experience was completely excellent!"
"Easy to contact via the 1-800 number, but always a significant delay with getting a tech, compared to other plumbing and electrical contractors."
"When a customer (me) calls and asks for a plumber to come out as soon as possible because three sinks are backed up...you should know that waiting a week is not possible! I was serviced within two hours of my phone call by another company!!! I so disappointed...I expected you guys to be the biggest and the best!!!"
"I have had BGE Home contacts for several years. The service personnel and technicians I’ve always been responsive courteous and competent. I am pleased to recommend them without reservation."
"Have always had positive experiences. Response time is good & service personnel knowledgeable."