"Everything works fine. Modem is in good condition, and had no problem connecting to Comcast .
"
"Perfect swap with my lease modem. I was back online in an hour with my own modem and will be saving a lot on my monthly bill. Instructions sheet was very helpful."
"Experience has caused me to be a bit cynical, but I am very pleasantly surprised with this Arris cable modem. Shipping was fast, the unit has all the bells and whistles of the Xfinity modem, and installation was a breeze. (The instructions are a lot more complicated than the actual install.) I swapped it out with the Xfinity modem and the wifi cam Read more about review stating I'm Smiling!e right up. I changed the SID and password to what to the same as the old modem and in a few minutes it attached to the internet. The support rep was a little confused about how to register the user-owned modem in their system, but the modem has been up for a week without a blink. Oh, and it came with a battery which the Xfinity modem did not have. At the price, it will pay for itself in a year! "
"I received my modem with visual/cosmetic defects. It was purchased as a gift and was too embarrassing to be gifted, and was received late. I wanted to simply return the item and asked for my shipping charges to be refunded as well. The business responded rudely and told me, in every correspondence, to view the return policy that was accepted at the time of checkout, and never answered any of my questions. I eventually accepted that I would not receive my shipping charges back, but that I may be subject to a 20-30% restocking fee, which is INSANE, as I just wanted my money back for the item. This business does not care about their customers or take pride in their products and it is a SHAME that a business like this is allowed to operate. BEWARE you are taking a RISK ordering from this business!!!"
"Excellent price and quick delivery. Unfortunately only the internet was compatible with WOWWAY but not the land line telephone , so I had to return it. Good return policy. Now I'm waiting for the refund.
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"Unit look good and worked well. Why buy new or lease from cable company. This is the way to go. Thank you!!
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"Everyone in my family bought a modem from this site years ago and I was the only holdout. They've saved hundreds while I continued to pay; not anymore.Setup with the cable company was a breeze and now I'm saving too."
"This product is exactly what my web provider wants to charge me $13 a month to use so it pays for itself in less than a year when you own it."
"This modern worked out very well and it even Has a battery back up and I am very pleased"
"Purchased with good service. Have nor used the product, so can not comment on quality or whether it works at all.
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"Order was shipped quickly and packed tight and well. Was a Frontier unit but worked perfectly with Verizon FIOS (Verizon installer pulled activated ONT and pulled a CAT6 directly into house without me asking for it)."
"I am so glad I purchased this modem because it will save me $120 a year. So far, so good. It's working fine with router and computer plus buying my own modem saves me $10 a month off my cable bill."
"Very happy with my recent purchase. Even happier to not be paying $10/mth to Optimum for the same $50 modem."
"Plugged into Verizon Fios ONT via ethernet and away we go. Flawless transition."
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Des: I purchased this gateway to use in my Florida home, where I spend
about 5 months a year. I didn’t want to spend the equipment rental
money and later realized I could bridge a WiFi hotspot for about what
I’d pay for cabled web access, and avoid fees and taxes utilizing a
WiFi pass system. Subsequently I requested return authorization and
receive Read more about review stating Quick service, fair price, easy
returned it in about a day. The Buyyourownmodem folks have been very
good about communicating with me about the return, and were very fast
on delivery of the original purchase."
A rep from buyyourownmodem.com, aakoch44, has responded:
“Very sorry to hear that you weren't able to read the items description page as this item is listed for $200 from Verizon as a brand new unit as we list it at $70 in refurbished condition with a 1 year warranty and do list that it may have some cosmetic issues but is fully functional. This is one of our top selling item as our customers love the savings they get on this modem as it saves them over $130! However, you confirmed that you needed a nice looking unit to give as a gift which in that case perhaps the $200 unit would have been what would have worked better for your situation but it doesn't change that we sent you exactly what was listed to be sent to you and can't be responsible if it doesn't make the perfect gift option and you are not purchasing it for your own needs and use. So naturally we would not exchange the unit that was listed as refurbished for you with a brand new one as that was not a reasonable request but did issue return instructions for a refund in accordance with our return policy over and over again but you kept making demands and we are still waiting for your return. We provide an affordable option for our customers with a great warranty so that they can't lose money buying from us vs forking out $200 for a cosmetically nicer looking unit or lease modem. So yes, because we sent you what was listed and you confirm it very well probably worked but wanted a new looking unit for $130 less than what they are priced at so we would charge you a restocking fee in the event of a return. We are sorry that you don't like this and that a manager was not able to change this policy for you but can assure you that why we may be straightforward we certainly were not rude to you regardless of you wanting to talk to as many people as you could to try and give you a different answer.. Please, please, please perform the due diligence before making purchases online going forward and read what you are buying as there were notices all over that could have prevented this letting you know this was a refurbished unit and as such may have some cosmetic flaws as we feel this review is extremely unfair given the expectation does not fit the offer nor the price offered.
Luckily we have VERY FEW issues like these and have acheived over 95% positive feedback on Amazon and Ebay as a TOP RATED SELLER and have over 3000+ POSITIVE REVIEWS on our own websites while providing a 1 year warranty for our customers! So for those who are able to read the items description page and purchase the right model for their needs then most don't have any issues and we have saved our customers MILLIONS IN LEASE FEES, unfortunately this was not the case in this transaction and we are sorry you were not happy.”