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Product & services pricing
3.68/5
Chance of future purchase:
3.24/5
Shipping & packaging:
3.11/5
Customer service:
3.34/5
Return/Replacement policy:
3.15/5
Featured Review


Verified
5/5

2024-08-15

Shades for Volvo XC 90

"I searched for shades for Volvo XC 90 online and came across product from Carparts.com. Info available online was great and I was able to make purchase online. They promptly provided me order summary, and received multiple updates during the shipping process. Finally - received the product and was exactly what I was looking for. Great product and value for money. Thank you guys!"

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Rep reply posted 2024-08-15
A rep from Carparts.com, CustomerAdvocateTeam, has responded:

“Good day! Thank you so much for your feedback! We're thrilled to hear that you had a positive experience with our product and services. It’s great to know that our product met your expectations and that our service kept you informed throughout the process. We truly appreciate your support and are glad you found both the product and value to your liking. Hoping to do more business with you in the future. ”


Verified
5/5

2024-08-15

Servicio Exepcional,

"Llego a tiempo, las piezas de muy buena calidad. "

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Rep reply posted 2024-08-15
A rep from Carparts.com, CustomerAdvocateTeam, has responded:

“Hi marcelriveroperez,

Thank you for your feedback! We're glad to hear that your order arrived on time and that you're pleased with the quality of the parts. If you need anything else, feel free to reach out. We appreciate your business!

Thank you,
Norylin T.
Customer Advocate Team


Verified
5/5

2024-08-15

Stay Awesome.

"Good prices, thanks yall!! Keep it up!"

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Rep reply posted 2024-08-15
A rep from Carparts.com, CustomerAdvocateTeam, has responded:

“Hi patrickcarroll3764823399,

Thank you for your support! We're glad you’re happy with our prices. We appreciate your encouragement and will keep working hard to meet your expectations. If you ever need anything, feel free to reach out. Thanks again!


Thank you,
Norylin T>
Customer Advocate Team


Verified
5/5

2024-08-14

Great place to shop

"I have ordered many items from Car Parts and have had outstanding results. Form, fit and function are extremely important to me and the items I have ordered and received have fit the bill. I would recommend Car Parts.com to be your first stop."

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Rep reply posted 2024-08-14
A rep from Carparts.com, CustomerAdvocateTeam, has responded:

“Wow, thank you so much for this fantastic review! We're thrilled to hear that you've had such great experiences shopping with us and that our products have met your expectations for form, fit, and function. Your recommendation means the world to us, and we're excited to be your go-to destination for car parts. We can't wait to serve you again!”


Verified
5/5

2024-08-14

Fast response for wrong part sent

"Got full refund for 1990 Eldorado compressor hose assembly that didn't fit our car. Easy to return through website, and they paid return shipping."

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Rep reply posted 2024-08-14
A rep from Carparts.com, CustomerAdvocateTeam, has responded:

“Hi Ron,

Thank you for reaching out and sharing your feedback! We're glad to hear that you are satisfied with our services, we appreciate you working with us on resolving your concern. If you need any further assistance or have additional questions, please feel free to reach out. We're here to help!

Best regards,
CarParts.com”


Verified
5/5

2024-08-14

Excellent experience!

"Needed a Passenger mirror for my son's 2010 Dodge Avenger and it took me literally less than a minute to find and order. Great price, great website experience and speedy shipping. Highly recommend!"

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Rep reply posted 2024-08-14
A rep from Carparts.com, CustomerAdvocateTeam, has responded:

“Hi dpcdoc,

Thank you so much for your feedback! We're thrilled to hear that you had a quick and easy experience finding the passenger mirror for your son's 2010 Dodge Avenger. It's great to know you found our prices competitive and our website user-friendly. We're also glad the shipping met your expectations. If you need anything else in the future, we're here to help. Safe travels!

Thank you.

Shebet C.
Customer Advocate Team”


Verified
5/5

2024-08-04

Excellent!

"I had a great experience. Easy to use website, good communication, quick ship, and quality parts. "

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Rep reply posted 2024-08-04
A rep from Carparts.com, CustomerAdvocateTeam, has responded:

“Hi chrisdavis2933224607,

Thank you so much for your feedback! We're thrilled to hear that you had a great experience with our website. It's wonderful to know that you found it easy to use and that our communication and shipping met your expectations. We pride ourselves on providing quality parts and excellent service. If you need anything else in the future, don't hesitate to reach out. We look forward to serving you again!

Thank you.

Shebet C.
Customer Advocate Team


Verified
5/5

2024-07-31

2016 Ram 2500 Mirrors - Great Experience

"Purchased a replacement set of chrome, power, defrost, memory mirrors for my truck. These were less than 25% of the cost of OEM but look and function just like OEM. This was surprisingly worth the savings. I reached out to customer service in the chat and they confirmed it was correct. When it arrived it was a perfect fit."

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Rep reply posted 2024-07-31
A rep from Carparts.com, CustomerAdvocateTeam, has responded:

“Hi jeffreyschwartz,

Thank you for sharing your experience! We’re thrilled to hear that you found a high-quality replacement set of mirrors at such a great price and that the fit was perfect. It's wonderful that our customer service team could assist you as well. Enjoy your new mirrors!

Kind regards,

Josely M.
Customer Advocate Team”


Verified
5/5

2024-07-31

Door Handle

"Received the door handle for my 2013 Chevy Avalanche which was exactly what I needed and delivered on time. "

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Rep reply posted 2024-07-31
A rep from Carparts.com, CustomerAdvocateTeam, has responded:

“Hi ronheb,

Thank you so much for the amazing review! We are thrilled to hear that the door handle for your 2013 Chevy Avalanche was exactly what you needed and that it arrived on time. We appreciate your business and look forward to serving you again in the future!

Regards,

Carparts Team”


Verified
5/5

2024-07-30

The Best

"Always accurate with product description.
Always a perfect fit!
"

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Rep reply posted 2024-07-31
A rep from Carparts.com, CustomerAdvocateTeam, has responded:

“Hi gregdavis1790840885,

Seeing that you had a 5-Star experience is the best thing we could hope for! Your review means a lot to us.

Thank you for choosing CarParts.com. We look forward to serving you for many years to come!

CarParts Team”


Verified
5/5

2024-07-29

Experience

"I got quality right part on time was promised "

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Rep reply posted 2024-07-29
A rep from Carparts.com, CustomerAdvocateTeam, has responded:

“We are thrilled to hear that you had a great experience with us! Thank you for choosing Carparts.com for your auto part needs. We appreciate your feedback and look forward to serving you again in the future.”


Verified
5/5

2024-07-29

Great price

"I found the part I needed on this site and knew shipping would take awhile. So, I tried going to advanced auto parts and it was twice the price as it was on here (including shipping). "

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Rep reply posted 2024-07-29
A rep from Carparts.com, CustomerAdvocateTeam, has responded:

“Hi LivelyCrocodile-82340,

Wow! Thank you for the awesome review. Please visit CarParts.com again soon”


Verified
5/5

2024-07-29

Happy with purchase

"We ordered a radiator fan combo which was at was considerably less than I could get locally . It came quickly and was just what we needed to get our van on the road . This was our second order and we would order again .


"

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Rep reply posted 2024-07-29
A rep from Carparts.com, CustomerAdvocateTeam, has responded:

“Hi wljcal48,

Thank you so much for taking the time to leave us this amazing review. We look forward to doing business with you again!”


Verified
5/5

2024-07-25

Part fits. Great price

"I received the part which fit my Nissan Altima exactly. The installer did not have to do any modification or had any hard time installed in on my vehicle.
Great price. And it was shipped fast.

"

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Rep reply posted 2024-07-25
A rep from Carparts.com, CustomerAdvocateTeam, has responded:

“Hi asl427772511,

Thank you for sharing your experience! We're thrilled to hear that the part fit your Nissan Altima perfectly and that the installation went smoothly without any modifications. It's great to know you found the price excellent and the shipping fast. If you need anything else or have any questions, feel free to reach out. We appreciate your business!


Thank you,
Norylin T.
Customer Advocate Team”


Verified
5/5

2024-07-18

Excellent Customer Service

"My part didn't fit and the customer service was helpful, the process was easy, and I will be ordering from them again."

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Rep reply posted 2024-07-18
A rep from Carparts.com, CustomerAdvocateTeam, has responded:

“Hi irishluck2113695819,

Thank you for your kind words! We're glad to hear that our customer service team was able to assist you effectively and that you found the process easy. We look forward to doing more business with you in the future!”