"RE: Garmin Nuvi 3790t GPS
Excellent pricing, fast shipping, product arrived in great shape, and was exactly as described (plus a freebie case and screen protector I did not realize would be included).
A very smooth transaction... Thanks!"
"I got exactly what I was expecting at the price I was expecting and received the item undamaged. It shipped when promised. All at one of the lowest prices out there.
Can't rate / review return practices or dealing with any unexpected issues or problems as I did not have any."
"I bougth a Sony BDP-S570 Blu-ray Disc Player great product, fast delivery.
Thank you CentralDigital.com"
"I am very satisfied with my purchase. I received a confirmation email shortly after placing my order with accurate details and adequate contact information for any problems. My order shipped in a timely fashion and contained all items ordered."
"I had a really bad experience. The cust ser rep was rude and disgusted since I have called multiple times. I will not buy anything from this website again. It was a lesson learnt.
And btw this is the first ever online store I know who ships items without any tracking number. DO not expect to get any shipping confirmation email with tracking number."
"What a great camera for the price. Central Digital beat out all the others, and even threw in an a basic accessories package at no charge. The only thing that I didn't know was that the memory card was not included, and it might be a good idea to purchas a spare battery while you're at it."
"I purchased a Canon SX20-IS on Friday July 9. After waiting til Tuesday (July 13) to find out if my order was even processed, I called customer service to check the status of my order. I called Tuesday morning and found out it had been processed, and shipped! No tracking information had been sent to me. I called back on Wednesday (July 14) morning because I was told by the rude customer service agent that it had been processed and shipped. When I called that day (the 2nd phone call) I got the same rude customer service rep and explained to him that I was told I would receive an tracking information email yesterday and that I still had not received one. So I then emailed the company explaining that I never received any email regarding order processing or tracking information. In return I got a mass email comment urging me to leave a review on this website. No explanation, nothing. Luckily, later that day I did receive an email from UPS saying that order had been shipped and would arrive on July 20 (Tuesday). Processing time for this company is slow so be aware of this when purchasing.
I do have to say that I was not contacted by any customer service for up-sell as the other reviewers were, which I was happy about. This probably would've furthered my frustration with this company.
I also have to say that their prices were way lower on this particular camera compared to other websites, but be aware when ordering, that you will not receive order updates unless you create an account with them (that may explain one reason I was not contacted about my order for an up-sell.) I also made sure that my billing address matched the shipping address so that wouldn't delay the process unnecessarily.
Overall, prices are good, processing slow. (See update)
Update: 7/20/2010
Unlike other companies I have dealt with, after leaving a review, my concerns were addressed! After receiving a phone call from Customer Service Manager Brian Gordon, he was willing to make things right. It was explained to me that over the last couple of weeks, their system was going through updates causing customers not getting update emails as they should. I was offered a memory card free of charge to make up for the mishap, so that made me happy. It's nice to see that companies are still willing to work with their customers and make them happy when things go wrong that are out of their control! Willing to give this company another try after my experience today. Thanks again Brian! "
"This is a great company to deal with. The prices are good and their service spot on. I ordered on 7-11 and they delivered on 7-17."
"product exactly as described. great price. perfect transaction"
"I have ordered Sony cybershot camera from this website. Processing and devilery took a week. Didnot had any issues. Very happy with their service and we love our camera."
"I ORDERED MY CAMERA ON SUNDAY JULY 11,2010. I GOT
CONFORMATION ON MONDAY JULY 12,2010. ON JULY 14,2010 MY ORDER SHIPPED SO FAR VERY HAPPY! WILL UPDATE WHEN MY ORDER ARRIVES.
JULY 20 RECEIVED MY CAMERA JUST AS PROMISED!! I LOVE IT. GREAT PRICE GREAT SERVICE. I WILL BUY AGAIN FROM CENTRAL DIGITAL."
"I was a little nervous after making my purchase because I had never heard of Central Digital before and their prices seemed too good to be true. I got my camera just 11 days later (not bad for free shipping!) along with a free carrying case, cleaning kit and mini tri-pod. I did my research and no one else prices compared. The camera is fantastic and I would totally use Central Digital again."
"Very "stress-free" experience. All items were shipped quickly & as advertised. The website was easy to navigate. Communications were precise.
They genuinely cared about my total satisfaction.
I will buy from Central Digital again when I'm ready for my next upgrade."
" My first time ordering from Central Digital. Their price was great and the shipping free. The canon camera arrived in 3 business days and was in perfect condition. Will order from Central again without hesitation"
"Great experience--everything showed up and worked. Would order from Central Digital again.
Only suggestion -- throw in a lens cap leash. If I'm spending "