ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified
5/5

2005-02-18

"Bought a Canon PowerShot A85 digital camera. I usually try to buy almost everything via Ebay, but the price on Ebay was much too high compared to what I could find online from various stores. I knew nothing about Central Digital except that I "shopped" various store prices by using resellerratings as a guideline. CentralDigital has one of the best ratings, and one of the best prices on the Canon A85. I was not disappointed. In fact, I was amazed by the speed and quality of customer service I received for this camera. I ordered online on Sunday, after confirming it was an in-stock item, and received the camera on Wednesday of the same week. The product was just as advertised, packaged extremely well, and also turned out to be a wonderful camera. After placing the order online, I did receive a confirmation and tracing number. Again, I was amazed by the manner in which the order was filled and shipped. I would buy from CentralDigital again in a heartbeat. "

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is consumer focused
Is trustworthy
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products damage free
Delivering products on-time
Being updated on the exact date the delivery was sent
Overall technical support
N/A
Making decisions on their own
N/A
Being knowledgeable
N/A
Being easy to reach
N/A
Resolving problems
N/A
Being trustworthy
N/A
Overall customer service
N/A
Customer service resolving problems
N/A
Customer service being trustworthy
N/A
Customer service making decisions on their own
N/A
Customer service being easy to reach
N/A
Customer service being knowledgeable
N/A
Product Returns/Refunds/Exchanges
N/A
Overall web site
Speed of web site
Web site being easy to use
Web site reliability

Verified
1/5

2005-02-16

"ORDERED SONY KLV-32M1 2/6. TOLD WAS AVAILABE AND GOT ORDER NUMBER. SET ON WEB SITE FOR 3 DAYS AS AVAILABE. NO CONTACT , SO THURSDAY 2/10 E-MAIL FOR SHIPPING INFO. RESPONSE - NOT AVAILABLE BUT WILL UPGRADE SHIPPING. CALLED 2/13 SPOKE WITH DOUG BRIEN OFFERED OVERNIGHT SHIPPING SET TO ARRIVE TUESDAY. CALLED MONDAY SPOKE TO JOE EXT. 261 -SET NOT SHIPPED - THEY WERE "BUSY" WILL SHIP ON TUESDAY. CALLED TUESDAY AFTERNOON - NO TRACKING NUMBER - SET NOT SHIPPED BUT READY TO GO. CANCELLED ORDER. COULD HAVE BOUGHT SET FOR LESS FROM ELECTRONIC EXPO BUT BY THE TIME I FINALLY CANCELLED EVERYONE IS OUT OF SET.
2 OTHER SELLERS TOLD ME UPFRONT THEY WERE OUT.
CANCELLED ORDER SHOULD HELP JOE - WON'T HAVE TO CONTINUE TO LIE AND MAY NOT GO TO HELL.
CHARGED CREDIT CARD ON 2/7 - HAVE NOT YET REMOVED CHARGE. WAS GOING TO BUY HITACHI DZ 580 CAMCORDER FROM CENTRAL, BUT WILL SHOP ELSWHERE.
ORDERED HERE BECAUSE OF RESELLER RATING - THEY CAN'T ALWAYS BE RIGHT.
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is consumer focused
Is committed to quality products and services
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
N/A
Overall product shipping and delivery process
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products damage free
N/A
Delivering products on-time
Overall technical support
N/A
Being trustworthy
Being knowledgeable
N/A
Making decisions on their own
N/A
Resolving problems
Being easy to reach
Overall customer service
Customer service making decisions on their own
N/A
Customer service being easy to reach
Customer service being knowledgeable
N/A
Customer service resolving problems
Customer service being trustworthy
Product Returns/Refunds/Exchanges
N/A
Overall web site
Web site being easy to use
N/A
Speed of web site
N/A
Web site reliability

Verified
1/5

2005-02-15

"This is quite possibly the worst company that I have ever dealth with. Their customer service was horrible. Their sales and customer service represenatives are very unprofessional and extremely rude. I would look into many other online stores before dealing with these people ever again."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is committed to quality products and services
Is trustworthy
Is consumer focused

Verified
5/5

2005-02-15

"I shopped around at a number of online merchants
looking for a Canon EOS Rebel digital camera for my
wife. I was pleasantly surprised by Central Digital's
great price and further pleased when the camera
arrived at my house earlier than promised. The ease
of ordering, promptness of delivery and quality of
merchandise will defintatly bring me back to Central
Digital the next time I need an electronics item!
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is committed to quality products and services
Is easy to do business with
Is consumer focused

Verified
5/5

2005-02-15

"My order experience was very pleasant. The sales person was very helpful. My camcorder arrived ahead of the anticipated delivery date. I was more than 100% satisfied!"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is trustworthy
Is easy to do business with
Is committed to quality products and services

Verified
5/5

2005-02-14

"Ive been real happy it was on time , it’s a quality product and the price was great. I would for sure make my next purchase with Ibuydigital."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is consumer focused
Is easy to do business with
Is committed to quality products and services

Verified
5/5

2005-02-10

"Prompt confirmation. No hassles. No high pressure follow ups. You get just what you order, delivered on time. Great service."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is easy to do business with
Is committed to quality products and services
Is consumer focused

Verified
5/5

2005-02-07

"I was very satisfied with the price and the fast delivery of the product I wanted I would shop here again"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is consumer focused
Is trustworthy
Is easy to do business with

Verified
5/5

2005-02-04

"I recently bought a digital camera from I Buy Digital.Com. I am pleased to report that the price was VERY GOOD and the shipping was LIGHTNING FAST! I am extremely pleased with the deal, the product and the service."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is consumer focused
Is easy to do business with
Is committed to quality products and services

Verified
5/5

2005-02-03

"Placed order real late on Friday. Did get a call on Tuesday, to verify address. No high pressure to buy anything else. Order was handled promptly. Order arrived on Thursday. Great price and good service."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is trustworthy
Is committed to quality products and services
Is consumer focused

Verified
4/5

2005-01-28

"I ordered a Panasonic PV-GS120 camcorder ($534) online after doing a little research. After a few days I recieved a call from Bob (ext. 664) who up-sold me to get one of the accessory kits that go with it. At the time I did feel like it was a pressure sell, but then again that's what people like Bob get paid for. So, ultimately I ended up spending $90 extra (final price: $624) but as it turns out, I would have needed to buy the extra battery anyway (as the Li-ion one included doesn't hold much of a charge). But the other stuff in the pack was junk.

The bottom line: these guys ARE legit. They're able to offer lower prices than their competitors because they figure they will ultimately make the extra money up during the phone up-sell. If you really don't want to spend an extra dime, JUST SAY NO when the salesman rings.
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is trustworthy
Is easy to do business with
Is consumer focused

Verified
5/5

2005-01-28

"CentralDigital was quick and convenient. My order arrived earlier than expected and I'm thrilled with the purchase I've received"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is committed to quality products and services
Is consumer focused
Is easy to do business with

Verified
5/5

2005-01-28

"Absolutely the best online buying experience I've had! I ordered a camera on Thanksgiving night and received it the following monday morning, exactly as ordered. You can't beat that kind of service!"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is committed to quality products and services
Is trustworthy
Is consumer focused

5/5

2005-01-28

"With all the problems I've had in the past with the NY area retailers, I was a little skeptical about trying again, but to my surprise, this was a very pleasant experience. I purchased a Minolta Dimage A2 on a Monday night and had the camera in my hands on Thursday. No hassels, no confirmation calls, no high pressure sales, just one nice camera, $150 less than most other retailers. All the parts were in the box, along with the US warranty. I'll use I Buy Digital again!
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is trustworthy
Is easy to do business with
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall product shipping and delivery process
Delivering products damage free
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products on-time
Overall technical support
N/A
Making decisions on their own
N/A
Being easy to reach
N/A
Resolving problems
N/A
Being knowledgeable
N/A
Being trustworthy
N/A
Overall customer service
N/A
Customer service making decisions on their own
N/A
Customer service resolving problems
N/A
Customer service being knowledgeable
N/A
Customer service being trustworthy
N/A
Customer service being easy to reach
N/A
Product Returns/Refunds/Exchanges
N/A
Overall web site
Web site being easy to use
Web site reliability
Speed of web site

Verified
5/5

2005-01-27

"After having a "Nightmare" of an experience trying to buy a Sony Digital camera from AM Photoworld (stay away from these guys.......believe me!! BIG RIPOFF), I happened upon Central Digital's website, and have been THRILLED! Price was close to the lowest I found, camera that AM Photoworld told me was "backordered" (After I had already placed my order and was assured the unit was in stock), Central Digital had in stock, and delivered in less that a week in perfect order! Camera came in the complete "Retail Kit"/Box, including batteries, charger, wrist strap, USB and AV cables, software CD and US Warranty, ALL OF WHICH AM Photoworld was trying to sell me "separately".
The only slightly confusing thing was that the receipt came from "I BUY Digital", which I later found out was a subsidiary of Central Digital. Either way, a GREAT OUTFIT!
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is consumer focused
Is trustworthy
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products on-time
Being updated on the exact date the delivery was sent
Delivering products damage free
Overall technical support
N/A
Making decisions on their own
N/A
Being trustworthy
N/A
Being easy to reach
N/A
Resolving problems
N/A
Being knowledgeable
N/A
Overall customer service
Customer service being knowledgeable
Customer service resolving problems
N/A
Customer service being trustworthy
Customer service being easy to reach
Customer service making decisions on their own
N/A
Product Returns/Refunds/Exchanges
N/A
Overall web site
Web site reliability
Speed of web site
Web site being easy to use