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Verified
5/5

2005-03-30

"The Service From this companey When I bought my Camera from them was very good. I Would certainly deal with them again when neeed."

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Verified
5/5

2005-03-29

"good online shopping experience.they had what i wanted at a great price and it was 1-2-3 i had my order .i will order from them again"

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Verified
5/5

2005-03-28

"Ordered on Thursday and it arrived on Monday. Now that's awesome processing and shipping! This was the first time I ordered through them, but based on the reviews here and elsewhere I had some high expectations. They met those expectations and then some. The digital camera I ordered was at a great price (close to the lowest I could find) and their "standard" shipping actually arrived before the 2-day express shipping of the accessories I ordered at the same time on another site. Couldn't ask for more... well, actually, I could... their online order status sends you to a generic "call customer support" page. I very much like to be able to check previous and current orders and be able to track current status online. This was the only downside I experienced. Would definitely recommend to a friend."

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Verified
5/5

2005-03-25

"I was sceptical. but now I can assure you I had a great experience. I purchased a Canon 20D Kit with a few accessories on Sunday March 19th and received the full order on Wednesday March 23rd. Everything was perfect. Thanks to Reselleratings.com for such a great service. Thanks to CentralDigital for providing great products at a fair price with great service. Want to know more:::: ****@****"

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Is committed to quality products and services
Is easy to do business with
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Delivering products on-time
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products damage free
Overall technical support
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Being knowledgeable
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Being trustworthy
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Being easy to reach
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Resolving problems
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Making decisions on their own
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Overall customer service
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Customer service resolving problems
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Product Returns/Refunds/Exchanges
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Overall web site
Speed of web site
Web site reliability
Web site being easy to use

Verified
5/5

2005-03-25

"I ordered a digital camera and I was very impressed with Centraldigital. Probably the main reason I ordered from them was that they had a great price for the extended warranty, so I went with them to get it. They offered a 3 yr for $40 or a 5 yr for $60. Other companies wanted $200 or more for the 3 yr. When I checked out, they asked for a home and daytime phone number. I reluctantly gave my cell phone for the daytime number and I figured I would be hearing from some pushy sales guy trying to sell me a bunch of crap I didn’t need or want. To my surprise, they never called and I had ordered on Sunday night and they shipped out my order on Monday. I paid the cheapest shipping, which was 5-7 day ground Fedx and they shipped it 3 day Fedx and I got it in 3 days on Wed. I was impressed as I didn’t think I would get it until the next week since it was going from NY to AZ. I sure would recommend this company based on my experience."

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Pricing of products and services
Value the company offers
Is committed to quality products and services
Is easy to do business with
Is trustworthy
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall product shipping and delivery process
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products on-time
Delivering products damage free
Overall technical support
N/A
Being easy to reach
N/A
Being knowledgeable
N/A
Resolving problems
N/A
Making decisions on their own
N/A
Being trustworthy
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Overall customer service
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Customer service being trustworthy
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Customer service making decisions on their own
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Product Returns/Refunds/Exchanges
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Overall web site
Speed of web site
Web site being easy to use
Web site reliability

Verified
5/5

2005-03-24

"I ordered a Canon 20D late on Friday 3/18. I got a call on Sunday for confirmation. There was a slight attempt to upsell (very polite, never rude or pushy)an extended warrenty with a free battery that I was not interested in and a carrying case. They offered to subtract the price of the battery from the warranty price and include the case at no charge. I thought that was a good price for a 5 year warranty and excepted. They confirmed shipping address, said the item was in stock and should ship within 24-48 hours.

Item was to be shiped next day air FedEx. Item was shipped on 3/21 and received on 3/22, can't complaine about that, great service.

This was an excellent price on this camera, there was no attempt to strong arm me into buying anything I did not want. The camera package was unopened and intact, full retail packaging including a US warranty and the certificate for the extended warranty.

There are a couple of areas were ibuydigital can improve and truly be a 10+ merchant. I didn't recieve the shipping/tracking info until after I recieved the package. Their online order tracking as of 3/23 still has no info on my order. Fix these minor gltches and you truly have a 10+ merchant. Buy the way my credit card was not charged until I recieved the delivery, every online merchant should do that.

I will and I am going to do business with ibuydigital.com again and soon.
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is trustworthy
Is consumer focused
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products on-time
Delivering products damage free
Being updated on the exact date the delivery was sent
Overall technical support
N/A
Being knowledgeable
N/A
Being trustworthy
N/A
Resolving problems
N/A
Making decisions on their own
N/A
Being easy to reach
N/A
Overall customer service
N/A
Customer service being trustworthy
N/A
Customer service being knowledgeable
N/A
Customer service making decisions on their own
N/A
Customer service being easy to reach
N/A
Customer service resolving problems
N/A
Product Returns/Refunds/Exchanges
N/A
Overall web site
Web site being easy to use
Web site reliability
Speed of web site

Verified
5/5

2005-03-22

"The experience was quick, easy and the price was very competitive. I narrowed my online search by price and the experience other people had."

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Verified
5/5

2005-03-21

"I looked on Pricegrabber.com and they were one of the better prices. It was actaully a valentine's gift for my wife. It was received in the amount of time that they said it would, and everything seems to work fine. I'm very happy with it"

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Verified
5/5

2005-03-20

"My shopping experience was incredible,I found the camcorder I wanted,also at a very low price. I ordered on line and I had the camcorder in my hands in 5 days."

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Verified
5/5

2005-03-16

"The order process was very simple. The options that were given for additional purchase items was conveninent because it was right there with the product."

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Verified
5/5

2005-03-14

"The procedure worked fine. I found the item I was looking for, pricing was in line - it wasn't cheaper or more expensive than anywhere else. I placed the order on a Sunday and had the item by the end of the week."

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Verified
5/5

2005-03-13

"My order from Central Digital was filled accurately and shipped the same day. I could not be more pleased with the service and products."

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Verified
5/5

2005-03-11

"In the two purchases I made online with centraldigital.com I experienced the lowest prices I could find on U.S.-Warranteed brand-name products, reasonable shipping costs, and no attempts to pressure me into buying items I did not want."

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Verified
5/5

2005-03-09

"Great shopping experience. I ordered a Canon Digital Rebel from RealDeal on Monday, received the shipping confirmation promptly the next morning, and had the camera in my hands on Thursday--a day earlier than my shipping choice required."

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Verified
5/5

2005-03-09

"Great price, shipped promptly, arrived as expected, well packaged. Overall a great experience. Highly recommend."

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