"I recently purchased a Konica-Minolta 7D Digital camerafrom the Realdealshop. I've got to say, this store is "The Read Deal". The employees that I spoke with were polite, courteous, knowledgable, helpful and reasurring. Shipping was fast and the item arrived as expected, original manufactures packaging and in perfect working condition. I would definitely purchase items from this store again. Thanks guys, you've got it going on."
"Order placed 4/6. No email confirmation received. Called RealDealshop.com 4/8 and Doug assured me it was boxed up and ready to go with tracking number by Friday evening. No tracking number Friday evening, called Monday and item had been over sold with new stock expected in a day or so.
Item shipped 4/12/05 and received 4/14.
+ No calls for up-selling
+ Good price reasonable shipping rates
+ easy to contact customer service
+ pleasant customer service personnel
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- no email confirmation
- FedEx tracking number never showed up on tracking site
- no confirmation email (from realdeal)I received generic "your package has shipped" from fed ex with tracking number (Which package??? Which store??)
It really wasn't a horrendous adventure. I'm in a situation where the company I work for has oversold items and if customers are patient, it will all work out.
All in all an OK experience. Their communication via email needs serious work. Order confirmation and shipment notification would be appreciated. "
"great service! i got my canon digital rebel when promised. the packing was not the best, but the camera was unhurt. i will order from them in the future."
"On 3-05-05 we purchased a Sony KDF-50WE655 50" LCD projection TV. The purchase was shipped during the projected time frame, and the freight co. contacted us to let us know when the delivery would come and how to look for damaged goods. overall this was a good purchase, and we would purchase from this co. again."
"Had to call me (to try to sell additional accessories) and made me fax in an "authorization to ship" before they'd ship. After that was done, they shipped quickly. Good price."
"I purchased a Canon Digital Rebel XT (Silver) from this store just 3 days ago. I priced around and they had the best price on the internet (excluding the fraudulent stores). They were even cheaper than used rebels on ebay!! There was a problem with my order, because my credit card address was different than my shipping address, so they sent me an email to confirm my order. While on the phone, they politely asked if I wanted to add any accessories or warranty. I said no, and they didn't press the issue. Since my order was delayed because of my credit card, REALDEALSHOP gave me a FREE upgrade on shipping to make sure my camera would arrive in time for my weekend vacation! THESE GUYS ARE AWESOME!! When my camera shipped, I got an automated FEDEX tracking number sent via email. The whole process was SO smooth and I got a FANTASTIC DEAL!! I will DEFINITELY buy from these guys next time I need a camera! I recommend them to anybody! A++"
"I bought a FUJI FINEPIX S3100 DIGITAL CAMERA- Good company, good service, good product, good shipping! What more can I say….."
"For the most part I am satisfied. Good product at a good price and arrived 3 days later. Here's the 3 things that annoyed me about this company. 1. They called to "confirm" the order, which means they called to upsell me. Which I didn't mind because they weren't forceful at all. 2. They requested a personal signature when the delivery took place, which means FedEx won't just drop it off on your porch, you either have to be present at delivery or go pick it up at the local FedEx warehouse. 3. Packing was next to nothing ... all that was in there was a medium sized blown up ballon thingy that only protected the top. Nothing on the sides to keep it from moving around during shipping "
"easy, simple, fast, good communication, no BS. This was the perfect online-sales experience. Ordered a new product (Canon EOS Rebel XT) and they shipped it right away, it actually arrived early by several days."
"It was a satisfactory experience and it came on time and the camera was as advertised."
"The camera is pretty good. I filmed a music concert recently and it worked well. It's easy to learn and it's easy to carry along. I've got a digital camera already and it has high resolution but this video camera is mega pixel and high resolution. I like this camera."
"Centraldigital.com had the best deal for my Aquos LCD TV while offering friendly service with an exceptionally fast delivery time."
"Item delivered promptly and perfectly. NO irritating phone calls. Just great service, price, and product.
Highly recommended!"
"I was price shopping fo a particular camera and I purchased the CANON S-410 4.0 MEGA PIXEL CAMERA as a gift. From the camera that I was looking for with the accessories, it had a great price. I typed in the order and had in 4 days."
"Purchased the canon digital rebel xt from their site. No hassles at all (only purchased the camera). Decent price, FAST shipping (received it 1 day before I expected it). Was packaged well, and had several emails confirming status. Would buy from again."