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Verified Constellation Shopper
Verified
5/5

2020-03-13

"it was not bad, but less waist time to answer my question"


Verified Constellation Shopper
Verified
5/5

2020-03-13

"My experience was very positive until coming upon this poorly contrived questionnaire."


Verified Constellation Shopper
Verified
2/5

2020-03-13

"Folks on the phone are very nice and respectful."


Verified Constellation Shopper
Verified
5/5

2020-03-13

"Great company to deal with. 100% satisfied. Keep up the good work Constellation."


Verified Constellation Shopper
Verified
5/5

2020-03-13

"I thought your customer service agent was excellent! She was professional, warm, and patient with me."


Verified Constellation Shopper
Verified
5/5

2020-03-13

"Extremely satisfied with rate and service"


Verified Constellation Shopper
Verified
5/5

2020-03-12

"Easy, friendly, happy to help me"


Verified Constellation Shopper
Verified
5/5

2020-03-12

"Very good experience. I don't know why I waited so long to try to lower my rates."


Verified Constellation Shopper
Verified
5/5

2020-03-12

"No Comment everything went so very well thank you."


Verified Constellation Shopper
Verified
2/5

2020-03-12

"I am very distressed about the Atlanta Gas Light charge and not convinced that I’m receiving the Senior Discount."


Verified Constellation Shopper
Verified
3/5

2020-03-12

"The general experience was good. liked the plan I chose and the extra benefits it offered. Was not told the extra benefits would could more money. This devalued the amount of my renewalSad that I will not get a response to my survey. Sharing the results makes for a better company and a better customer. And I should not have to go somewhere else to receive a response from Constellation"


Verified Constellation Shopper
Verified
5/5

2020-03-12

"The experienced was great . My issue was resolved in timely manner."


Verified Constellation Shopper
Verified
1/5

2020-03-12

"Unless you’re “tech savvy”, expect difficulty. To receive a response from your survey, be tech educated."


Verified Constellation Shopper
Verified
4/5

2020-03-12

"Better understanding of cancellation policy"


Verified Constellation Shopper
Verified
4/5

2020-03-12

"The first call was totally unacceptable some lady I could not understand. I have two survey requests will only complete one. The phone tree is not complete having to be forwarded 5 times is poor planing and poor service."