"it was not bad, but less waist time to answer my question"
"My experience was very positive until coming upon this poorly contrived questionnaire."
"Folks on the phone are very nice and respectful."
"Great company to deal with. 100% satisfied. Keep up the good work Constellation."
"I thought your customer service agent was excellent! She was professional, warm, and patient with me."
"Extremely satisfied with rate and service"
"Easy, friendly, happy to help me"
"Very good experience. I don't know why I waited so long to try to lower my rates."
"No Comment everything went so very well thank you."
"I am very distressed about the Atlanta Gas Light charge and not convinced that I’m receiving the Senior Discount."
"The general experience was good. liked the plan I chose and the extra benefits it offered. Was not told the extra benefits would could more money. This devalued the amount of my renewalSad that I will not get a response to my survey. Sharing the results makes for a better company and a better customer. And I should not have to go somewhere else to receive a response from Constellation"
"The experienced was great . My issue was resolved in timely manner."
"Unless you’re “tech savvy”, expect difficulty. To receive a response from your survey, be tech educated."
"Better understanding of cancellation policy"
"The first call was totally unacceptable some lady I could not understand. I have two survey requests will only complete one. The phone tree is not complete having to be forwarded 5 times is poor planing and poor service."