"I was very disappointed when my furnace failed and Constellation was unable to offer service quickly, not even in a week. I am due refunds for all of the unexpired terms of my service contracts because I have sold the home in which we had lived and moved outside of the Constellation service area. My phone number is ***-***-****. Please call me to discuss this."

"been with you 3 years atleast and your rates went up too munch"

"My general experience was good."

"Honestly it was good. Although it will take up to 45 days for it to go thru they said. So....good if it is solved. Sometimes I call back for a diff rep if the rep sounds rude or arrogant. Seems like you can tell from a few exchanges of words. Got to a good one this time."

"Very frustrating to correct a problem with the enrollment. Too much time and too many attempts."

"(1) Acknowledge what the customer is telling you that was written in black and white in a letter from Constellation. When the letter says your contract will end on 2/28/20 and the customer calls on 2/28/20, that contract is still effective even though the computer says a new contract started on 2/28/20. The day had not ended, thus the existing contract was still in effect. (2) It was disturbing that the original contact could not find my account in the computer, made several excuses about it, and then made me feel like I had reached an alternate gas supplier who was trying to slam my account by asking for my BGE account number, which as been on my local news lately."

"My Constellation account online did not have any information regarding my account. No information was received about a renewal contract and I could not access a date of contract. The email I received after switching to a better rate after being with Constellation for so many years stated I must pay a $25 termination fee. However, the customer service agent was very patient and helpful."

"The worst ever in this 2020 will write many reviews over this"

"I was very pleased with customer service. I called to terminate service. Agent was pleasantly helpful."

"Great knowledgeable and polite staff."

"Until this issue I had been a satisfied long time customer. Constellation's unwillingness to honor its contract makes me unlikely to be a customer in the future."

"Waiting to see if my issue is resolved"

"It’s to soon to give you my thoughts."

"It has been fine just wanted to change"

"Everyone seemed helpful, but as so much time has gone by since I first called to set up my service which I was expecting to be set up on 2/18, and it still is not resolved, I'm becoming disillusioned. Generally I'm dissatisfied with the process so far."