"Other than this call, I have been satisfied with Constellation services."

"very helpful, & very sympathetic"

"Have not been with you long enough to comment"

"was very upset that I could not cancel without paying a penalty I never wanted this in the first place was put on my bill and was to late when I found out, U charge to much for your service and now im stuck u ****"

"Good, need to be competitive on your rate offering."

"I think Constellation is doing a fine job. I have only had their services for a few months but no problems."

"Terribly inflexible to a resolution of my request. I can’t believe you have a cash flow problem that you need my $150 penalty. If you do, I can lend you a couple bucks."

"It was very pleasant, customer service guy was friendly and took care of my issue."

"It was easy to get in touch with a customer representative and resolve an issue with my account. I was very pleased with the service that I received. I feel that my issue has been resolved. My issue with Constellation Energy is that someone else mailed me an early cancellation letter with a proposed $150.00 fee in error. When I received a renewal notice from Constellation Energy in January of this year, I then compared the proposed rate change to that of other companies. In mid January I decided to cancel my account with Constellation Energy...which I did. I even asked about whether or not the cancellation fee would be waived. It was confirmed that because I was in a renewal period, that I wouldn't be charged the fee. I already knew this. I'm upset that I even received the letter stating that I was being charged a cancellation fee. The customer service representative from January knew that I wouldn't be charged the fee, so who at Constellation Energy is responsible for this blunder."

"Excellent!! I could not have asked for better customer service. Just awesome!"

"The gas charge on my bill was well above market rate. I feel like the proxy that was sold to me was misleading and constellation should have notified thEy were charging significantly more for gas. The delivery portion of my Bill did not clearly mark the charges and I had to calculate them price per therms myself to know that I was paying a much higher rate."

"Try to email about new customer gift cards and reimburse fee from other companies final bill . No response and reply!"

"Experience was good, CSR’s were courteous"

"The agent had no understanding of my situation. I had $300 in the bank. I had paid more than the past due and was still disconnected and forced to pay and empty my account. I could not buy food for my children for several days."

"This was my first experience..overall I love constellation..I don't like to see unpaid balances on any of my accounts and am hoping to get this resolved soon."