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Product & services pricing
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Customer service:
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Verified Constellation Shopper
Verified
5/5

2020-03-06

"Pleasant, personable, reasonable and fast."


Verified Constellation Shopper
Verified
1/5

2020-03-06

"Have a manager call me at ***-***-**** after 3P< friday 28th Feb. I will expand."


Verified Constellation Shopper
Verified
5/5

2020-03-06

"Joel did a great job. I have already gotten Constellation a new customer per the referral program"


Verified Constellation Shopper
Verified
3/5

2020-03-06

"The idea that when my payment arrives on the 6th of the month and you do not process until the 18th resulting in a late charge is idiotic. Taking 10 or 12 days to process a payment is just plain nonsense. If my payment reaches you on the due date My bill is payed, I don’t care how long it takes you to process. It looks like you are trying to increase your income by charging a late fee due to your own incompetence."


Verified Constellation Shopper
Verified
5/5

2020-03-05

"Agent was super nice. As a rule when I call a carrier, I'm unable to understand them. Broken English."


Verified Constellation Shopper
Verified
5/5

2020-03-05

"Very Polite, Knowledgeable, Sincere, Understanding"


Verified Constellation Shopper
Verified
5/5

2020-03-05

"Both times I needed to speak with customer service about a different issue I had a very good experience. Thanks."


Verified Constellation Shopper
Verified
1/5

2020-03-05

"Very disappointed with Constellation. Would love to NOT use them moving forward. The billing is terrible along with customer service. Very unhappy customer!"


Verified Constellation Shopper
Verified
5/5

2020-03-05

"I was pleasantly surprised that Daniel had the authority to handle my situation. I had expected to eventually ask for a supervisor. Daniel went above and beyond."


Verified Constellation Shopper
Verified
4/5

2020-03-05

"I have 3 constellation accounts. I’m generally happy with constellation but it all comes down to competitive pricing. All of the companies seem to be about the same on customer service."


Verified Constellation Shopper
Verified
1/5

2020-03-05

"Not good. Want to hack out . I have 90 days to chanhe without fee."


Verified Constellation Shopper
Verified
4/5

2020-03-05

"Thanks for resolving my issue!"


Verified Constellation Shopper
Verified
5/5

2020-03-05

"My experience was excellent. My questions were answered and and options were explained. All my answers from above are about the online experience."


Verified Constellation Shopper
Verified
5/5

2020-03-05

"I was well pleased to talk with someone that I could understand. The pleasantness and resolving, quick, my concern makes it a satisfying experience."


Verified Constellation Shopper
Verified
5/5

2020-03-05

"Very professional company and good rates"