"I purchased a Bell mag 9 sena helmet with a Sena 20evo from the Madison Wi store, great bunch to deal with, quick installation of the headset and the staff took their time to explain how everything worked. Will definitely go back for more purchases. "

"Had a torn seal on my husband's helmet that was Purchased here. They replaced it right away."

"Hello,
When I arrived at Cycle Gear, the first staff member I approached for help was both arrogant and not helpful. I went to look for a helmet on my own and thankfully, Keith, the manager, came and helped me from start to finish with a honest and fair assessment of what helmet would be best for me. He was patient and informative -didn't rush me or pressure me to buy a more expensive helmet. If it wasn't for Keith, I would not have the right helmet for me to both keep me safe and encourages me to wear it each day. I also may have never visited Cycle Gear again if it wasn't for Keith. Keith was great - helped me, answered my questions, and made me feel positive about not knowing much about motorcycle helmets. When I go back to Cycle Gear, I look forward to working with Keith to find additional gear to keep me safe."

"The Tire for my Sportbike came to the Store after Cash was a problem go figure due to Web order from their Catalog .. The Tire came to the Store and they told me they could not find it go figure .. Went to the Store myself me and the Employee looked for the Tire together and found it after the Employee got short with me due to no help .. The Tire was mounted the next day and the same Employee did not even say Thanks or anything.. The job was done but attitudes really sucked. "

"The staff at Cycle Gear are very knowledgeable, and friendly. On our most recent visit, they helped us find the right helmet for our son in the price range we were looking for. They did a great job of making sure we got what we needed, and asked questions to make sure we weren't forgetting something else. They definitely know their products and were great to work with."

"Staff are very knowledgeable with industry experience who are clearly passionate about riding. Every person I've talked to there has given me very honest opinions on products and doesn't try to up-sell, but get the right gear for me. I always come here to double check if something is right for me/my ride."

"We came in to look at helmets. We left happy, with helmets."

"Had the brand helmet I wanted, correct size. Wanted white but no store seemed o have hem so I opted for the black. Got a competitive price and have had good luck with them on past purchases."

"Was fun and a lot of good stuf"

"Always come here for my motorcycle stuff. Even tho there's shops in my city. There's usually someone there to make sure you find everything you're looking for. I usually find what I'm looking for. "

"The store manager worked with me to get exactly what I needed. Showed me options and never pressured me to buy. Lots of excellent products and a great personal touch."

"Friendly staff and knowledgeable of the products they sell."

"The guys know their stuff and are always fun to talk to. Great group of people. Great customer service and product knowledge"

"My first visit to this store and I am impressed. The staff greeted me as soon as I entered. The were very friendly and helpful, answering any questions I had. I’ll definitely be back when I need tires and maintenance parts and tools. I highly recommend!"

"Staff was good and very helpful. Highly recommend the Madison location over the Brookfield location."