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5/5

2003-03-22

"What I like to most about this company was their comment to get it to me on time. I received all I ordered on time and it was perfect. I will buy again and recommend this company to my friends."

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Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is trustworthy
Is consumer focused
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products on-time
Ease of checking delivery status
Delivering products damage free
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
Overall web site
Web site reliability
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5/5

2003-03-21

"Smooth transaction, prompt delivery, new in box merchandise, as well."

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5/5

2003-03-21

"Friendly customer service. GREAT follow-up. Special thanks to the billing dept. for giving the extra service they did. Thanks to Abe too, which is very professional and friendly. No push. Just plain professional sales. Item arrived quickly and brand new as advertised. Will return for future purchases! Recommended. Keep it up DBuys!"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is consumer focused
Is trustworthy
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products damage free
Delivering products on-time
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
Overall technical support
Making decisions on their own
Being trustworthy
Resolving problems
Being easy to reach
Being knowledgeable
Overall customer service
Customer service being trustworthy
Customer service resolving problems
Customer service being knowledgeable
Customer service being easy to reach
Customer service making decisions on their own
Overall web site
Speed of web site
Web site reliability
Web site being easy to use

5/5

2003-03-21

"Fast shipment, great packaging, Product as advertised. Will do business with again."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is committed to quality products and services
Is easy to do business with
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products damage free
Delivering products on-time
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
Overall customer service
Customer service resolving problems
Customer service making decisions on their own
Customer service being trustworthy
Customer service being easy to reach
Customer service being knowledgeable
Overall web site
Web site being easy to use
Web site reliability
Speed of web site

5/5

2003-03-21

"Dbuys is an excellent firm to do business with.
Within hours after placing the order, a customer
service rep called me to let me know that the item
was in stock and would ship shortly. I received
the camera in four days. You couldn't ask for
better service.
"

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Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is committed to quality products and services
Is consumer focused
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products damage free
Delivering products on-time
Ease of checking delivery status
N/A
Being updated on the exact date the delivery was sent
N/A

5/5

2003-03-21

"This purchase was extremely straight forward and easy. Not the lowest price on the net but very reasonable and the shipping costs were average. Once the order was placed, I was emailed to confirm by phone. It was after hours so I responded by email and when I called the next day, expecting the "you really need 7 lenses", I was told the order had been processed. I had a question about the MACK warranty and was told I could only purchase this AT the time of purchase (which may not be EXACTLY true) but I was informed that they had extended a special which for the price of $89 (the published price for the 3 year warranty) I could get the 5 year warranty. But I was not even asked if I wanted it!...I recieved the Fuji S602 a little early by tracking it to the Frankfort FedEx office and was able to pick it up on Saturday morning rather than wait arduously for 2 more days!...Great product, and dbuys deserves their 8+ ranking...I give them a 9.5.."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is easy to do business with
Is committed to quality products and services
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products damage free
Ease of checking delivery status
Delivering products on-time
Being updated on the exact date the delivery was sent
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall web site
Speed of web site
Web site being easy to use
Web site reliability

5/5

2003-03-21

"This company had good reviews and the best price for the product I purchased......My order was shipped immediately and it arrived 2 business days after I submitted the order...the website was easy to navigate and I am glad that I used this company......I love my new digital camera.."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is easy to do business with
Is committed to quality products and services
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products on-time
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products damage free
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall web site
Web site being easy to use
Web site reliability
Speed of web site

5/5

2003-03-21

"This was my first experience ordering a digital camera online. I was a little nervous because of the high dollar amount. I was put at ease when a company representive called to varify the order. After that call I was at ease. I was very happy with the price, delivery time and the curtious rep that called. I will buy again from Dbuys.com again without any hesitation and have recommended them to my friends.
JAC
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is easy to do business with
Is trustworthy
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products on-time
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products damage free
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall customer service
Overall web site
Web site being easy to use
Speed of web site
Web site reliability

5/5

2003-03-21

"DBUYS is a fantastick online seller. I did reserch for almost 3 months on all resellers before buying the camcorder. Most of the non rated resellers show very low price on the web site and they say item is backorderd all the time. Actually my friends suggested to buy the items from this seller. I just ordered on the weekend and with in 3 day I received the brand new ( unopened) Camcorder with all accessories. They didn't ask ( call ) me to buy any aditional accessories (most of the resellers ask for it).
If you like the price just go for it with out thinking. Almost 10 of my friends brought the items from this seller, they never had any problems. I am going to be a long term customer for DBUYS.

"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is committed to quality products and services
Is consumer focused
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products damage free
Being updated on the exact date the delivery was sent
Delivering products on-time
Ease of checking delivery status
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall web site
Web site being easy to use
Speed of web site
Web site reliability

5/5

2003-03-20

"Easy ordering process. Great quick delivery. Best price I found on the web for my new digital camera!"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is committed to quality products and services
Is trustworthy
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Ease of checking delivery status
N/A
Delivering products damage free
Delivering products on-time
Variety of brands and products offered
N/A
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
N/A
Overall customer service
Customer service resolving problems
N/A
Customer service being knowledgeable
N/A
Customer service making decisions on their own
Customer service being easy to reach
N/A
Customer service being trustworthy
Overall web site
Web site being easy to use
Speed of web site
Web site reliability

5/5

2003-03-20

"This was the best online purchasing experience I've ever had. The web site offered all the information I needed. It was all right there and I didn't have to search for it. I bought a Sony MVC400 Digital Camera. The price was very competitive. I could have gotten the camera a little cheaper but after reading the reviews, I was sold on dbuys.com. My order arrived in a very timely manner and in perfect condition. The service was great and I won't hesitate to order from them again for future needs. By the way, the camera is absolutely wonderful! Thanks dbuys!"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is easy to do business with
Is committed to quality products and services
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products on-time
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products damage free
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
Overall customer service
Customer service being trustworthy
Customer service resolving problems
Customer service being knowledgeable
Customer service being easy to reach
Customer service making decisions on their own
Overall web site
Speed of web site
Web site being easy to use
Web site reliability

5/5

2003-03-20

"This company is great. They had the best price, shipped the item the next day. I even got it a day early. I will buy from them again and tell my friends. They saved me about $250 on a Nikon Coolpix 5700."

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Pricing of products and services
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Is easy to do business with
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Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process

5/5

2003-03-20

"I had purchased a Sharp Acquos LCD TV and was very concerned since it was a very expensive item, but since the price was so much lower than brick & mortar retailers, I decided to take the chance. I placed the order (ground shipping) on a Thursday afternoon, on Friday they called to confirm the order and, to my surprise and delight, it arrived at lunchtime on the following Monday, factory sealed and working perfectly. Also, with the intact UPC code I needed for the manufacturer's rebate.

A few days before Valentine's Day I ordered a JVC DVD/VCR combo, without much hope that it arrived before V-Day, especially because I would need to be home to sign the delivery. The day after I placed the order I got the FedEx tracking info and on the 3rd day FedEx had it in my area. Again, factory sealed, significantly cheaper than at the stores and even other internet retailers, arrived a lot earlier than my best expectations and worked perfectly!

I hope everyone's experiences are as good as mine because I have been raving about them at the office.
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is trustworthy
Is consumer focused
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products damage free
Being updated on the exact date the delivery was sent
Delivering products on-time
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall customer service
Customer service resolving problems
Customer service being knowledgeable
Customer service making decisions on their own
Customer service being trustworthy
Customer service being easy to reach
Overall web site
Speed of web site
Web site reliability
Web site being easy to use

5/5

2003-03-20

"Excellent transaction from start to finish. No problems whatever and great communications. Especially liked ability to check status of order online. Highly recommend this seller, I know I will be buying from them again."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is committed to quality products and services
Is consumer focused
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products damage free
Being updated on the exact date the delivery was sent
Delivering products on-time
Ease of checking delivery status
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall web site
Web site reliability
Web site being easy to use
Speed of web site

5/5

2003-03-20

"the A.M.'s i have delt with in the last couple orders were wonderful. really nice people. i belive they're names were scott and paul. well thanks for the great service and i will definately be buying more from you guys in the future!"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is trustworthy
Is committed to quality products and services
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products damage free
Ease of checking delivery status
Delivering products on-time
Being updated on the exact date the delivery was sent
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
Overall customer service
Customer service resolving problems
Customer service being knowledgeable
Customer service being trustworthy
Customer service making decisions on their own
Customer service being easy to reach
Overall web site
Web site reliability
Speed of web site
Web site being easy to use