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5/5

2003-03-20

"Ordered Saturday received on Wednesday.
Excellent service, Great price.
"

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5/5

2003-03-17

"Excellent service, ease of website use, and prompt delivery of order. Moreover, price of digital camera products is one of the best I found on the interenet. "

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5/5

2003-03-17

"I am a first time purchaser from this company. I ordered a Philips DVD Recorder that had a great price. I have received two emails from the company and one asked me to call and confirm my order. When I did this I was asked for the expiration date one the credit card I used. I was informed the merchandise was in stock and would ship out in three days and it would take another seven days for the merchandise to arrive.
I will report again to tell how the complete buying experience when from this company.
"

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Delivering products on-time
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Delivering products damage free
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Being updated on the exact date the delivery was sent
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Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
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Overall customer service
Customer service being easy to reach
Customer service resolving problems
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5/5

2003-03-17

"Web site was easy to understand and make product selection. Response back with order number was timely. Confirmed order with agent this morning and will now await delivery. Solid price also."

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5/5

2003-03-16

"I am an electronics nut who purchases many items both onlin and offline.
I would rate Dbuys as very good. The service was prompt.
"

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Likelihood of customer recommendations
Overall product shipping and delivery process

5/5

2003-03-13

"Purchasing was much easier and the price was very good. It is much valid price than the available prices in the market. The sales guys are good to talk with and very friendly.

I recommend shopping at this site.

Thank You DBuys.
"

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Overall product shipping and delivery process

5/5

2003-03-13

"Ordered portable dvd player on Friday with 2 day shipping, received the player the next Wednesday. The rep wasn't too pushy in trying to sell accessories. Also the lowest price on the product that we could find. Would definately use them again."

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Overall quality of the company
Pricing of products and services
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Is consumer focused
Is committed to quality products and services
N/A
Is trustworthy
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products on-time
Delivering products damage free
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
N/A
Ease of checking order status
Overall customer service
Customer service being easy to reach
Customer service resolving problems
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Customer service being trustworthy
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Customer service being knowledgeable
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Customer service making decisions on their own
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Overall web site
Web site being easy to use
Speed of web site
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5/5

2003-03-12

"Great prices and great service. They do it all. I was even able to change the shipping method a day after my order. "

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Value the company offers
Is committed to quality products and services
Is consumer focused
Is trustworthy
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process

5/5

2003-03-12

"I just ordered an Olympus C-50 camera this morning. The ordering process was very fast and smooth. I got immediate feedback and was asked if I needed any accessories in a friendly way, no pressure. I really do appreciate that compared to other places I have tried. If the camera gets here on time and is okay I will be a very happy camper. I will update at that time."

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Overall quality of the company
Pricing of products and services
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Is committed to quality products and services
Is easy to do business with
Is consumer focused
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5/5

2003-03-11

"Purchased a new portable dvd player, so far customer service has been good and price was excellent. Looking forward to new player"

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Pricing of products and services
Value the company offers
Is committed to quality products and services
Is trustworthy
Is consumer focused
Is easy to do business with
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Likelihood of customer recommendations
Overall product shipping and delivery process

3/5

2003-03-11

"The web site was easy to use and they had the lowest price I could find on the web. After I received my items I found out that one item didn't come with the software that the instuctions said should be in the box with it. I called them and after I held for 20min. they directed to a website to download the software I paid for for free. They didn't have the software. I found it myself out on the web. I guess if I ever resell the item I will have to tell the buyer the same thing. I just wanted what I paid for."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is trustworthy
Is committed to quality products and services
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products on-time
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products damage free
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall technical support
Resolving problems
Being easy to reach
Making decisions on their own
Being trustworthy
Being knowledgeable
Overall customer service
Customer service being trustworthy
Customer service resolving problems
Customer service making decisions on their own
Customer service being easy to reach
Customer service being knowledgeable
Overall web site
Speed of web site
Web site reliability
Web site being easy to use

5/5

2003-03-11

"So far so good. I placed my order on Monday, talked to Scott on Tuesday, and he said my order was being shipped today, so we will see. He asked me about accessories, as do sales other associates from other companies, i.e., Best Buys, CompUSA, etc, but he DID NOT pressure me into anything. As long as my camera comes within said amount of time, I would absolutely do business with them again the future. My brother ordered from them a month ago, the Olympus C-4000, and the camera came in perfect condition within four days. I call that pretty good at a great price!!! "

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is trustworthy
Is easy to do business with
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process

5/5

2003-03-11

"Great prices and superior service. I am very satisfied with my purchasing experience and will definitely buy from Dbuys again."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is trustworthy
Is easy to do business with
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process

5/5

2003-03-10

"First time purchaser. I havn't received merchandise yet so I have yet to determine actual completed order experience"

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Overall quality of the company
N/A
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is trustworthy
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Is easy to do business with
Is consumer focused
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Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
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5/5

2003-03-10

"Web site very easy to use and the prices are very good. I called customer service and was very pleased with their being responsive and fast. I would buy from this company again."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is trustworthy
Is easy to do business with
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products on-time
Delivering products damage free
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
N/A
Overall technical support
N/A
Overall customer service
Customer service being easy to reach
Customer service resolving problems
Customer service being trustworthy
Customer service making decisions on their own
Customer service being knowledgeable
Overall web site
Web site being easy to use
Speed of web site
Web site reliability