"I ordered the Canon powershot from dbuys online, I received a confirmation email from them saying i should call to confirm my address. I called the co and got a very rude person who kept insiting that I should purchase additional equipment. I asked him for his extension and said I would call him back. An hour later I called back only to have him answer the phone under a different corporate name. When I asked what the deal was, the salesman told me that dbuys operates under five different names to generate increased sales. I promptly canceled my order as It seemed very shady and purchased the camera elsewhere."
"Sunday afternoon after reading about them on this
site I decided to give them a try. I called and ordered a Minolta Dimage 7i with a flash card and a extra set of batteries. I had researched the camera well, but not the flash cards. After an hour of doing research on flash cards I figured I had paid way to much for a 256mb flash card. They were going to charge me 170.00 for the flash card and the average price of one is about 80.00 to 110.00. I called back an hour later and told them that I no longer wanted the flash card. When I told the guy who answered the phone this, he told me that no one there could do a refund. I said fine then you can just cancel my order. I was then put on hold and a guy by the name of Scott who took my order keep telling me that the
flash card he was selling me was a "high speed"
flash card and thats why it was so much more.
I told him i didn't care and still didnt want
it. To that he said well what if I give it to you
for 100.00. I said that would be fine and decided
at that time to keep the order. He said my refund
would happen in two days. It went from nobody was
there to do a refund, to it will happen in two days. Today is Wednesday and still no refund. I couldn't get through to their customer service, so I ended up having to contact them through email. Five hours later I was told in an email that looked like it was written by a five year old
that the refund would come back to me in "to weeks". After that I emailed them back and told them that I would not accept their order and I
filed a dispute with American Express to make sure
they would not get paid. The guy who I initially made my order with "Scott" acted like it was a
chore to help me with my purchase. The service was horrible, and I will never ever attempt to
do business with these guys again. You would think
spending the kind of money you do on products as
expensive as they sell would at least get you
courteous service. I didn't get it at dbuys.com and would be surprised if you get it."
"Purchased a Canon G3, 5 year Mack warranty and a pens adapter. I was told the camera and warranty would ship out immediately, which they did. The lens adapter was on backorder and would ship out in two weeks. It shipped out much later than that (about 4 weeks), and I had to call them 3+ times to get them to ship it, even though they had inventory. All in all I would recommend this seller."
"I ordered a Sony TRV950 and a Nikon 4500 at great prices. Three days later they were delivered. I call that great service."
"This seller appears to be as reliable as indicated in other reviews."
"Product arrived as ordered within time expected. I did receive an email asking me to call to confirm my shipping address, but based on previous reviews read here, I ignored it. Product still shipped quickly -- I guess they really did not need to confirm my address!"
"I was very pleased with my purchase of a Sony DCR-TRV25 camcorder from dbuys.com. Salesperson tried to sell me a couple of accessories but accepted my decline instantly. Order was placed on Friday and I received it on Wednesday. Item was packed well and the factory seal was intact. As their website states, my credit card was not charged until the product shipped. I would definitely shop at dbuys.com and would recommend them."
"Since I relied upon the reviews posted by others to help me decide where to buy, I am posting this review to help those who face a similar choice.
I ordered a Canon G3 from Dbuys late on 1/20/2003. I got the usual request to call them for confirmation of my order the next day. I called and spoke to Abe (x227) who was courteous and professional. He offered me some accessories which I declined and that was the end of it. No hard sell, just an offer/suggestion. He said the camera would ship the next day.
To my delight the web site showed a tracking number later that day. Fedex showed that my camera had shipped that day, and my camera arrived 2 days later. All items were included in the box as advertised, and everything was new and is working fine.
The price was not the lowest, but very competitive. Given the ratings of the other resellers with lower prices, I figured that Dbuys was worth trying. I am very satisifed with the experience and will buy from them again. With my order came a "coupon" for free shipping if I decide to order accessories - a nice touch.
Shipping charges are a bit high, and the "confirmation" call should be eliminated (that's why I ordered through the web in the first place)."
"dbuys is amazing! i wasnt sure if they were getting good reviews because they had people posting positive stuff for them, but they in fact are that good. i ordered a canon elura 40mc from them 11 pm on wednesday, and it showed up here today (friday)... of course its also because we are both in the northeast, but still amazingly fast. and they had a decent price on the camcorder, though not the best, but i didnt want to take a risk on those other shady looking online stores. a great experience, though i hope i enjoy this camera, so that i wont have to deal with the return policy/customer service.. haha.. "
"All i can say is GREAT"
"I was a little hestitant about using DBuys at first, as it is one of the "infamous" Brooklyn, NY electronics sellers that I was warned to stay away from. But, everything went through very well with my first purchase from them. I placed the order for a Canon G3 on a Monday and on Tuesday I received an email from Scott asking me to rate Dbuys.com as 5-stars on 5 different reseller rating pages. He expected me to do this before I received my camera (yeah, right), and in exchange he would "upgrade" me to 3-day air from my current FedEx express Saver. This was a joke, since even Fed-Ex ground would have gotten the camera to me in only *2* days. LOL. Anyway, I politely declined that along with the offer for accessories (which by the way, Scott in no way tried to pressure me with). The camera finally shipped on Thursday, a little bit longer than their posted 72-hour shipping speed, but the camera arrived to be by the following monday, exactly 1 week from when I ordered it. So, while DBuys may not be the fastest shipper, their prices were certainly terriffic, and there was little to no hassle getting my camera. I would use them again if their prices were significantly lower than my usual purchasing spots, like they were in this occasion."
"Excellent company to do business with! Ordered an Olympus C-2500L digital camera. This camera is a professional grade digital camera (SLR) with a beautiful 2.8 lens, external ttl flash and 1712 X 1368 uncompressed tiff images. This unit sells for $1300 all over the net however because it is coming to the end of production some companies have it for less. And DBUYS.COM has it for $367.00 !!!! I ordered on Thursday. I tracked the order on their website using the FedEx page. It arrived Monday afternoon in perfect condition. After all the rip offs, false prices, bait and switch deals and rude sales people in the business, it is really GREAT to find a FIRST CLASS company like DBUYS.COM to do business with. I will be doing more business with them in the future. These people prove that you can sell electronics, with big discounts and still be nice guys.
And instead of trying to hard sell accesories like other people, they give a coupon for free shipping of any accessories. Good job !
Signed, Michael Relfe www.relfe.com
"
"I purchased a camera via online order and they added and charged me (the next day) for a peripheral (extra battery) that was not ordered. I am tired of this practice and will not do business with any reseller who participates in this behavior."
"Purchased olympus c730 after doing research on about 2 dozen etailers using resellerratings, bizrate, others. Dbuy had consistently high ratings, competative camera and S&H prices, and item in stock. Ordered late afternoon Tue 12/31/02, card billed/camera shipped Thu 1/02/03, arrived Mon 1/06/03 as specified. Camera was a new, in box, Olympus America product as advertized. Dbuys included a coupon for free shipping on any accessories ordered - nice touch. Will not hesitate to _dbuy_ again or recommend to friends."
"Dbuys had the lowest price as advertised for a JVC camcorder. Salesman sold be an extra battery and tape. Delivery was prompt. I would buy from this company again."