ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

5/5

2002-09-14

"Ordered a Canon G2 digital camera from Dbuys after much research of many online companies. I ordered at noon on Tuesday and it was delivered about 3 on Friday. I paid extra for the 2-3 day delivery but still saved 115.00 over Best Buys sale price. I spoke with Belinda @ ext 211. She was very helpful and did her job by trying to sell some accessories but no pressure at all. I highly reccommend this company, I will use them again and suggest you do too. I will buy from Dbuys and Belinda in the future."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is committed to quality products and services
Is trustworthy
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products on-time
Delivering products damage free
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
Overall web site
Web site reliability
Web site being easy to use
Speed of web site

5/5

2002-09-14

"I ordered a Minolta digital camera. The salesman who helped me was very courteous and knowledgeable. He helped me save money on the accessories I wasn't ready to buy yet, but am very glad I did. Shipment arrived promptly as promised. I would use this retailer again!"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is trustworthy
Is easy to do business with
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process

5/5

2002-09-09

"Excellent price, excellent service, fast shipment, I would definetly recomend to a friend and do business here again!"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is committed to quality products and services
Is consumer focused
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products on-time
Ease of checking delivery status
Delivering products damage free

5/5

2002-09-05

"Ordered a Nikon Coolpix 4500 camera from their website from them on Sunday morning. Got a confirmation call from a salesman that afternoon. Was asked if I wanted to buy accesories, and extended warranty, which I kindly refused. No pressure tactic whatsoever. After that the order was processed.

Then the shipping notification e-mail came on Wednesday. Camera was in my hand by Friday afternoon via FedEX Express Saver. The packaging could be better but the camera was undamaged. Everything in the camera looked brand new. I'm a happy customer and would definitely recommend dbuys.com to anyone!
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is easy to do business with
Is trustworthy
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products on-time
Delivering products damage free
Ease of checking delivery status
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
Overall web site
Web site reliability
Web site being easy to use
Speed of web site

5/5

2002-09-03

"How easy does it get...I placed my order for a Nikon 5700 online. I was contacted by phone to confirm the address. It was gently brought to my attention about some special offers which I declined. NO PRESURE! In fact I was so pleased that I cancelled another order for another camera I had ordered with another online retailer and placed it with Dbuys..."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is consumer focused
Is trustworthy
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products on-time
Ease of checking delivery status
Delivering products damage free
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
Overall customer service
Customer service being knowledgeable
Customer service resolving problems
Customer service being trustworthy
Customer service making decisions on their own
Customer service being easy to reach
Overall web site
Web site being easy to use
Web site reliability
Speed of web site

5/5

2002-08-31

"I recently ordered a Canon G2 and Sony TRV27 from Dbuys.com on-line. Within a couple of hours I received an e-mail requesting a confirmation call. I called and spoke to Randy Marks. Was offered accessories,but declined. Randy was courteous, thanked me for my order, and said they would fax me with confirmation and tracking number. Because of a question by my credit card company that delayed shipping, I would not have received my order before I left on my vacation. Dbuys.com upgraded my shipping to 2 day Fed Express (from the 5-6 day I requested)with no additional charge. The cameras arrived yesterday as promised. It's THE BEST customer service I've ever received from an on-line vendor! Their prices are more than fair and customer service superb. I will shop with them again without question. Thank you Randy, Joyce, and all who helped with my order."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is committed to quality products and services
Is easy to do business with
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products damage free
Delivering products on-time
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall customer service
Customer service making decisions on their own
Customer service being easy to reach
Customer service being trustworthy
Customer service resolving problems
Customer service being knowledgeable
Overall web site
Speed of web site
Web site being easy to use
Web site reliability

5/5

2002-08-28

"Called Belind @ 211 and ordered DCR-TRV50 on Tuesday, got the confirmation on Wednesday and received the package on Thursday thru FedEx express saver.
Package was perfect with US warranty, no UPC code. I had a positive experience and satisfied, would highly recommend Dbuys.
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is easy to do business with
Is committed to quality products and services
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products damage free
Delivering products on-time

5/5

2002-08-23

"I had a positive experience buying a Sony TRV25 camcorder from dbuys. I placed the order on Friday, received a non-rude confirmation call on Sunday, and it was in my hands on Wednesday! It works just fine too. No UPC code, but this doesn't affect the warranty at all. I hate mail-in rebates anyway, let them take the rebates and pass the savings on to us! I recommend dbuys."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is easy to do business with
Is committed to quality products and services
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products on-time
Ease of checking delivery status
Delivering products damage free
Being updated on the exact date the delivery was sent
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
Overall customer service
Customer service being trustworthy
Customer service being easy to reach
Customer service being knowledgeable
Customer service making decisions on their own
Customer service resolving problems
N/A
Overall web site
Speed of web site
Web site being easy to use
Web site reliability

5/5

2002-08-13

"This was my first purchase from dbuys.com and I was very happy with the process. The sales rep was courteous and knowledgeable and, when I told him I wasn't interested in packaged accessories, he asked what I was looking for and then worked with me on the prices of the accessories. I bought a Dimage 7i and a 340MB microdrive plus a few other small things. I would shop here again and recommend others do the same."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is easy to do business with
Is committed to quality products and services
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process

4/5

2002-08-10

"I know what all the five star ratings are for!! Dbuys.com is a GREAT company to do business with. Incredible prices (for legal, non-gray market goods), decent customer service, not too pushy sales people and resonable shipping times (ordered Monday received Friday with their cheapest shipping rate). THey did call to "confim" my address and "while I have you on the phone..." aked me to purchase some additional accessories. I politely told them that I don't need any and they simply said "ok" and shipped my camera (a Canon Powershot G2). Purchase price was $626, not bad."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is trustworthy
Is committed to quality products and services
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products damage free
Delivering products on-time
Being updated on the exact date the delivery was sent
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
Overall customer service
Customer service resolving problems
Customer service making decisions on their own
Customer service being trustworthy
Customer service being knowledgeable
Customer service being easy to reach
Overall web site
Web site reliability
Speed of web site
Web site being easy to use

5/5

2002-07-10

"Someone else had kept me waiting 5 days for a next delivery of a Minolta D7i. It was late when I called & I needed it to ship that day. They did it & didnt charge extra.
I needed the camera immediately. They didn't pressure me to buy stuff I didnt want. I did buy a filter kit I needed.
Include shipping, filters, & camera & their price was very low. They charge less for the extras. IE: 199 vs 69 for the filters.
They were polite & pleasant to deal with.
I intend to use them again.
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is consumer focused
Is committed to quality products and services
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products damage free
Being updated on the exact date the delivery was sent
Delivering products on-time
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
Overall web site
Speed of web site
Web site being easy to use
Web site reliability

5/5

2002-07-02

"I was a little wary of the whole NY camera shop style of sales, but after reading some comments from others in this forus about dBuys -- specifically Belinda at extension 211 -- I decided to give it a try. The price for the Sony camcorder I wanted was pretty good and the only extra I was interested in was a UV filter to protect the lens. Belinda picked up the call immediately, confirmed in stock status and didn't really push to hard for add-on sales. I ordered the filter and hung up. After hearing nothing for 24 hours by email, I got a little worried, called Belinda to ask if I should be expecting a confirmation email -- she told me that the camcorder had already shipped and that tracking info would be coming shortly. She was right and I got the package in 2 business days. Everything works and I was very pleased. I would order from them again."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is trustworthy
Is easy to do business with
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process

5/5

2002-06-28

"I had a very good experience purchasing a Canon S330 digital camera from this company. I placed the order yesterday morning, at 8 am, and received the camera this afternoon. A few hours after I placed the order online, the company called to inform me that the order was processed and would be shipped immediately. An email was promptly sent with a tracking number. The camera was in its original (new) packaging and the proper warranty was included. I will be sure to do business with this company again, I highly recommend them."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is committed to quality products and services
Is consumer focused
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products on-time
Being updated on the exact date the delivery was sent
Delivering products damage free
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall customer service
Customer service being knowledgeable
Customer service resolving problems
N/A
Customer service being trustworthy
N/A
Customer service being easy to reach
Customer service making decisions on their own
N/A
Overall web site
Web site reliability
Web site being easy to use
Speed of web site

5/5

2002-06-21

"Ordered a Canon A40 Digital Camera at a great price, they called to confirm order on same day, asked if I was interested in accessories but no hard sell. Recieved camera 5 working days later. I highly recommend this company."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is committed to quality products and services
Is easy to do business with
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products on-time
Ease of checking delivery status
Delivering products damage free
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall web site
Web site reliability
Speed of web site
Web site being easy to use

1/5

2002-06-17

"Horrible! I called for a tracking number and they said they didn't have one yet, but the order would ship later that day. Well, they charged my credit card later
that day, but when I called the next Monday, they said nothing had shipped and the item was out of stock. They offered to upgrade me to next-day shipping for free
if I would continue to wait. No thanks! I wanted it send 2-day FedEx and it had already been 5 days before I found out they hadn't shipped anything. Avoid!!
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is trustworthy
Is consumer focused
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
N/A
Ease of checking delivery status
Delivering products damage free
N/A
Being updated on the exact date the delivery was sent
Delivering products on-time
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
Overall customer service
Customer service resolving problems
Customer service being knowledgeable
Customer service being trustworthy
Customer service being easy to reach
Customer service making decisions on their own
Overall web site
Speed of web site
Web site reliability
Web site being easy to use