"Satisfied, what I expected."

"Excellent Company. Great Product and Very quick ship time."

"Very Disappointed!. I needed last weekened. I orderes at 8:00 am via the internet, I spoke to the live chat person about expidited shipping and was told it 2would ship that day ups ground and would be at my home thur or fri at the latest. I then called and spoke to customer service to make sure it would ship monday and was in stock. they confirmed it was in stock as of 10:00 am and was infack in shipping.

IT DIDNT SHIP UNTIL 8:15PM TUESDAY AND DIDNT ARRIVE UNTIL MONDAY AFTER THE BULDING INSPECTOR AHD ARRIVED AND FAILED MY HEATIN INSPECTION AS INCOMPLETE.

I WONT BE BACK"

"I am very pleased with my online shopping experience at e-comfortUSA.com. The price for the Schluter-Kerdi-Shower-Kit (SHOWER-32") was right on target and the free shipping was the cherry on top. The product was ordered on Sunday and arrived a few days later."

"I never recieved comformation of my order. But I did recieve my order."

"Ordered a Utica Boiler and 5 days later it was delivered to my doorstep. I like it when things are simple!

There was glitch with my email notification/order confirmation but that was straightened out with a simple phone call to the merchant.

Highly recommended. "

"Hello everyone!
Recently I made remarks about e-ComfortUSA, and my comments were not positive due to incorrect lines sent to me. Oh well, I feel very badly about making such remarks. I should have called them first. I received a call from the Company advising me that they are shipping a new line a no cost to me. WOW!! I owe them a BIG apology. Renne, you are the best. Thanks. My advise to everyone. Please don't make the same mistake I made. Give them the benefit of doubt. They will take care of you if you call them. I was very upset and do apologize to e-ComfortUSA. I have another LG air conditioner, and never had any problem with LG. That's why I chose LG."

"I purchased a Schluter Kerdi Shower Kit. e-Comfort was the lowest price I found both in stores and on-line. The best part was that it was delivered in 4 days. I couldn't have had a better experience and would certainly usethe company again"

"My schluter system came within one day of being shipped was very surprised as i thought it was going to be 3-4 days, Arrived in tact and ordering was very simple, would reccommend them to others"

"Easy Checkout, Items in Stock, Customer Service is very helpful product delivered to California in 7 days from the moment of the order, will buy again."

"e-ComfortUSA customer service and technical support is superior quality. Shipping with lift-gate at no charge and on time."

"While searching the internet for a mini-split heat pump, I came across e-ComfortUSA. Their website was good and I found a wealth information regarding mini-split systems and detailed specifications for each unit available through e-ComfortUSA. Since this purchase was for my personal home and I was having a contractor install the unit; I wanted to get the best delivered price I could. I looked all over the web, but e-ComfortUSA had the best prices and the most information. Because I lacked knowledge of the product, I called e-ComfortUSA direct by phone. The technical support team was really great to deal with and they gave me great advice that saved me more on the purchase. If asked whether I would recommend e-ComfortUSA, the answer will be "definitely yes". It was refreshing to deal with a company that values customer service and knows their stuff."

"Bought an "indirect" water heater from e-Comfort online. Not your typical purchase, right? Well, as it turns out indirect water heaters (not electric, gas or oil) are hard to find. Home Depot and Lowes each had only one in stock, (wrong size) and each store's clerks didn't know anything about them.

e-Comfort had a wide choice of quality heaters and offered free shipping. Their communication was excellent, the delivery to my house was scheduled when I could be here and the driver (Joe) was courteous and helpful.

All-in-all, an excellent (albeit unusual) experience!"

"DO NOT PURCHASE FROM E-COMFORTUSA.com. They provided merchandise (Rinnai R98LSI)that does not operate and they refuse to exchange the merchandise. After many attempts to get them to exchange my Rinnai unit, they have stopped returning my emails and phone calls. Their customer service is poor and unresponsive. Not a reputable company."

"Exceptional service. Very responsive, shipping is very quick and I couldn't find a place with better prices. Highly recommend anyone looking for a good deal for heating products. We ordered a buderus boiler, received it in a week regardless the holidays. The reps were there all the way through the process answering questions and providing updates on the status of the order."