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Verified
5/5

2017-11-01

Fixin' Foreman

"Excellent customer service! Very helpful in assessing my needs and helping me select only what I needed-no sales pressure."

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Verified
4/5

2017-10-26

Purchasing bathroom faucets

"I purchased faucets for my bathroom and they couldn't be shipped to my area because they did not meet the states environmental standards. I called and reached someone that was able to help me over the phone, filled out a new order for faucets that could be shipped and answered all my questions. I was very pleased with their customer service."


Verified
5/5

2017-10-24

Delighted by the Customer Service

"I'm a first time buyer of three small special order -but not inexpensive-Newport Brass antique copper antique copper bathroom accessories E-faucets let me know right away to expect 4-6 weeks for delivery and suggested alternates with quicker delivery times that were also on sale I decided to wait but when delivered unfortunately had ordered the wrong size shower drain cover and could not use the double robe hook on back of the door as intended because it would hit glass shower The return authorization was easy-super easy When I couldn't find the same pattern design in 4" shower drain that I'd lovingly selected for my bathroom Efaucets found it and ordered it for me To me this was beyond perfect customer service Nothing to be done about 4-6 week time for special order but eFaucets took every step to help me get what I want "


Verified
5/5

2017-10-20

Outstanding customer service!

"Very easy to deal with and no phone tree a huge bonus! Talked to customer service almost immediately(10am east coast on Friday). Resolved all issues immediately and effectively. Thank you.."


Verified
5/5

2017-10-19

Super Place to Buy

"Great customer service, wide selection and low prices--what more could you ask for?"

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Verified
5/5

2017-10-19

Kohler shower system

"The online support is super. One day delivery is excellent."


Verified
5/5

2017-10-16

Tub shower faucet combo

"Very nice gentleman I spoke to very polite"


Verified
5/5

2017-10-12

It is always a pleasure to deal with Jeanelle, very friendly, knowledgeable, patient and always ready to help.

"Great experience working with your staff, while doing my purchases.
"


Verified
5/5

2017-10-11

Great over the phone customer service

"Very helpful and pleasant person on the phone. "


Verified
5/5

2017-10-10

Tim B

"Great working with Tim. I will call again."

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Verified
1/5

2017-10-10

Chat room didn't work.

"Chat room website did not work properly. Called in. Call went fine. "


Verified
5/5

2017-10-06

Great service!!

"Great service with a vast selection of products. The site is easy and provides lots of information on each product, making shopping and choosing the ideal product a breeze."


Verified
5/5

2017-10-05

Excellent customer service

"I called because a coupon I received for the online purchase of a Kohler sink would not work on my second purchase for the faucet, drain and rank. The customer rep was very nice and used one of her discounts and saved me some money, but not the 6% my original coupon stated, more like 3%."


Verified
5/5

2017-10-03

Great customer service!

"Amanda was super helpful, friendly and efficient. She definitely knows the products and was able to answer all my questions about the vanity I ordered. I will be ordering again soon from eFaucets.com. Thank you!
"


Verified
5/5

2017-10-02

Great and easy experience!

"The sales person was super easy to work with. He got my order done quickly and fast."