"The products I received from eFaucets were exactly as expected and were on time, if not early"
"Checked on line for availability but then called in the order. Phone answered quickly by salesperson, gave them model/sku
number, they double checked stock for me- item in stock, placed order, and done... Have time for a beer!
As normal- fast efficient sales at great prices.
Thanks
"
"I have not received my items yet but I'm pretty excited! Summer was fantastic helping me pick out my faucet and was prompt on getting me all the info I required. Thanks! Eileen"
"When I called it in, the phone was answered promptly. I was connected to Chris in Sales. He was quick and quite efficient. My call was completed in less than three or four minutes. Very good!"
"MEL was great. He noticed I had the wrong color sink drain and fixed it and applied all appropriate discounts to my order.
I was concerned about freight to a third party and he assured me all would be well. Will use them in the future."
"Clear, courteous, and professional. A pleasant, streamlined experience. Thank you so much!"
"See above. Jason was super helpful and upbeat. 30 minute wait was too long."
"the products look great, arrived early and in perfect condition."
"Quick shipping and quality product. Purchase of shower curtain rod for alcove application."
"We were greeted by a competent, courteous service representative who helped us place an order in a timely fashion. She was polite and enthusiastic and enormous helpful. Dr. Fleming told her that the company should have her cloned and spread her competent joy around."
"You sent me a defective faucet. I was told I would have a replacement the next MORNING> It is 2:30, I have a plumber and no faucet. No amount of savings will compensate me for the price of the plumber and the agrivation"
"Got wrong basin because salesman was too busy to help me. Had to send it back,at my cost. Your return instructions were to send it how it was shipped to us, Saia. We got screwed by Saia and ended up paying $450 for return shipping, they wanted $850 but we fought that. We would not trade with your company or Saia again! "
"Quick response and efficient service. I will purchase from eFaucets again and refer to others."
"I was a little nervous about getting all of our fixtures, plumbing, etc. online for our two bathroom remodels, but decided to bite the bullet and just do it. So thankful I did! I was able to get the high end Kohler products I wanted all in one place! And the website makes it easy to know the 'unseen' plumbing accessories I would need to completely finish the project.
I did decide to use their phone help, and was assisted by a cheerful and helpful Customer Service Representative, Summer Moore, who walked me through 'why' I had to order various valves, etc. She did a great job explaining everything to me and walked me through my entire project to make sure we hadn't forgotten anything.
It's so exciting to see the merchandise show up on our front porch... bathtub, fixtures, plumbing necessities--what an easy way to remodel.
As an interior designer, I will highly recommend e-faucets to my contractors and clients!
Thanks so much--easy peasy!"
"Product arrived almost within hours of order!"