"great job, put together combo sink order together very quickly
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"Fortunate to have Christine help me in my search for a replacement older bathroom faucet. She was extremely knowledgeable and was a real pleasure to work with!"
"I ordered quite a few items from eFaucets for a complete bathroom remodel, including a vanity, mirrors, faucets and accessories. All items were received in perfect condition, delivered as scheduled. My updated bathroom looks amazing. I highly recommend eFaucets as I scoured the internet for pricing and high reviews and found the best of both here."
"My sales agent, Summer, was very pleasant and helpful in solving my ordering problem with your web site, And, she saved me money. How can cool is that?! Great service. We will use your company again for future sales. Thank you"
"ordered a toilet - it was shipped without notice, in spite of the fact that the order slip stated I would be notified. (BTW I got the shipping email over 2 weeks AFTER the delivery) . Shipper delivered without a signature knowing there was significant damage to boxes. left with broken boxes. instead of helping to arrange for shipper to return, efaucet made me open boxes to see if there was damage which BTW was in direct conflict with the shipping notice I received two weeks later that said call and they would arrange pick up. In any case after opening as they instructed, as there was no visible damage so they said work with Kohler as is it was no longer efaucet responsibility. I will NEVER do business with these people again and neither should you."
"eFaucets still claims that they have 10 in stock. I ordered one two weeks ago when they said they had 12 in stock. I still have not received a shipping notification. I have been waiting for support for 20 minutes with constant reminders that my estimated wait time is 1 minute. Last time I finally got support they said they have no inventory and it was backordered for two weeks. It's now three weeks later, and I've received nothing. BUY FROM ANY OTHER SITE YOU CAN!"
"We order 1 package of appliances, and the couriers want delivery at jobsite at 6am, we explain to them, no body start working until 7am, and we request give us time frame 3 hours or call us 1 hour before arrive, but AM courier cannot accept this request. Very bad service1."
"Very curtious and helpful."
"I was having difficulty placing my order but Chris from their sales department called me right back and got it taken care of. I will buy from them again."
"Easy to order, delivered as expected, very good quality."
"I ordered my part on 3-26 and I am still waiting..."
"I ordered several accessories for our bathroom reno; towel bars, robe hooks, paper holders. Prices were very good and shopping fine. However, I ordered 4 24" towels bars (2 for each bathroom); needed 1 18" and 1 24" for each. This required a call to Cistomer Service, getting a return authorization for each return (one for a Kohler towel bar, the other a Moen towel bar. I was told I would not have to pay the 15% restocking fee. Good news! Of course after getting the return info via email I had to return the 2 towel bars to separate locations- one to Colorado, the other to California. Bad news! I repurchased the 18" towel bars (one was more expensive than the 24" bar - how do you figure that). According to the emails I received, I WILL be charged a 15% restocking fee for one of my returns. Considering the cost of shipping for the returns, the fee for restocking and the higher cost of one bar, I should have kept them and sold them on eBay or donated them to a charity. Two weeks after returning the items, I am still waiting for a credit on my charge accounts! All in all I will not buy any more products from eFaucets."
"Product was delivered over night as requested. It was almost to good to be true!"
"I really appreciate it! Thank you, Summer
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"I called to get information on a tub/shower kit today. I am pretty ignorant about all of this, but thanks to reaching Janelle, I got all the information I needed to complete my purchase. In that this is the last item that I need for a remodel that has been going on for 4+ months, I can't say how much I appreciate the service provided today. If I ever need anything like this again, I'll be sure to return to eFaucets - next time you'll be my first stop."