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Product & services pricing
3.77/5
Chance of future purchase:
3.90/5
Shipping & packaging:
4.31/5
Customer service:
3.88/5
Return/Replacement policy:
3.94/5


Verified
5/5

2024-11-03

Great online fireplace store!

"Awesome customer service before and after the sale. If your unsure about diy fireplace components eFireplace store makes it super easy. Simply put components in your cart and call a certified installer at eFireplace and they will review your items and answer any questions you have before and during the installation. Items shipped quickly and arrived in good condition. "

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Verified
5/5

2024-11-02

Exactly what I wanted!

"I found eFireplacestore.com when searching for a new firepit. I was delighted to find exactly what I was was looking for, at a reasonable price and with free shipping! The order process was super easy. And the best surprise was the item arriving within a few days of placing the order!

My husband easily assembled the item. The fire pit looks great, and the included cover is really nice.

So when the drought in New Jersey is over, I will be able to actually light a fire. For now, I can only wait and imagine how nice it will look.
"

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Verified
5/5

2024-11-01

Very helpful!

"Helped me order the correct parts for my new stove. "


Verified
5/5

2024-10-31

Great Price, Fast Shipping

"We purchased a pellet stove this year and needed a wall thimble for the exhaust and air intake pipes. eFireplaceStore had the BEST price and the item was received very, very quickly. We will do business with them again."

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Verified
5/5

2024-10-29

GOOD PRODUCT

"ARRIVED QUICKLY, EXACTLY WHAT I NEEDED."

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Verified
5/5

2024-10-28

Sparky

"Easy purchasing experience. Received promptly."

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Verified
5/5

2024-10-28

Got what I ordered in great shape!

"Great product with fast service. Thank you!"

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Verified
5/5

2024-10-25

Great customer service!!

"Rich did a great job. He was very personable and knowledgeable. He was the main reason we wound up purchasing a linear fireplace."

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Verified
5/5

2024-10-25

Best customer service EVER

"Pleasant experience from start to finish."

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Verified
5/5

2024-10-24

Gas log set

"Ordering was easy and delivery was quick. Easy to install and looks great!"

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Verified
5/5

2024-10-24

Christmas Gift

"As of now I cannot comment for this is to be a Christmas gift for my Husband uses flags to fly but often talked about owning one of yours so I can’t comment till after Christmas. Thanks
Great Service
"

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Verified
5/5

2024-10-24

Very fast shipping.

"My order arrived in just two days of ordering and packaged well."

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Verified
5/5

2024-10-24

Safety requirements - check; Compliments room - check

"We’re very pleased with the quality of the material and the fire retardant properties. The color and shape of this hearth rug compliments our room. Shipping was prompt."

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Verified
5/5

2024-10-23

Lyemance 9 in. x 13 in. Energy-Saving Damper Lyemance 9 in. x 13 in. Energy-Saving Damper

"Installation was easy and fast . The Damper works excellently just the way they said it would.
"

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Verified
5/5

2024-10-22

Excellent

"Brett did an excellent job. Very courteous, friendly and knowledgeable about the product/cost/payment methods/shipping. Everything was seamless from our initial contact with efireplace to receiving our buck wood cook stove. "

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