"Cody really helped me to pair the remote to the fireplace … he was very patient ..
THANK YOU CODY "

"Metal chimney, thirty five plus years old, good quality, but I always had trouble with the cap. An occasional bird would stumble in during the summer, fouled easily with creosote about half way through every heating season and would have to go up there and clean it. Now with that new cap from your store, the HomeSaver Guardian 7 in. Diameter 316-Alloy Stainless Steel Chimney Cap, there is so much better draft, no more smoke spillage accidents, etc. Thanks for the good product and prompt delivery."

"Really well made product. Should last a long time and service was fantastic!"

"Easy order. Timely shipping I would recommend and purchase this item again. "

"We reached out for measurements about a frame kit for a gas fireplace. eFireplaceStore came back without the measurements and that the product would only fit a specific fireplace. We are adults and understand the product is made for a specific fireplace, however, there are many other fireplaces out there.

We found our answer elsewhere through human contact. The frame kit will work perfectly for our needs. Too bad we couldn't receive actual help from this company.

Pricing brought us back to the site from a Google search. The price reflected a lower price with a discount code. The code came back as expired. But, eFireplaceStore was still a few bucks cheaper.

Bonus, shipping was quick.

Although we are pleased with the product, we are underwhelmed with this company. "

"Product shipped quickly! Great communication. Highly recommend. "

"Quality product. Good value. Fast delivery. "

"Ordered an Intellifire module for my gas fireplace. Shipping was quick. They also went the extra step and emailed technical information for installation while the unit was being shipped. Will definitely use them again for any future needs."

"Got one price from Dimplex that had me in shock. Got on ChatGPT for list of other suppliers. This company offered free delivery and great price. Had the part in days."

"Love the stove we purchased, but it was a miracle it didn't get damaged because the shipping container was poorly packaged. "

"They had the right product at the right price. Shipping was quick, the product descriptions was accurate, and the product solid."

"Good Product - Extremely FAST Shipping - Highly Recommend!"

"I order replacement fans and log holder for my fireplace cast iron"

"Fast shipping. Good quality that I couldn't find else where."

"Salesman was very knowledgeable and helpful "