"Had exactly what I needed at a good price. Came quickly and shipped for free."

"Purchased primary kit and secondary kit for dual 55 gal Barrel wood stove kit. Received prompt notifications of shipment and invite for any questions I might have. Quite surprised with quality and simplicity of installing. I'm very happy and would recommend."

"We found a perfect design for us"

"eFireplaceStore's offerings and prices are the best in the industry. When issues happen (and they do) the customer service department is there for you, even when it wasn't their fault. Example: one of their vendors sent the wrong product. After notifying them, they immediately got the issue resolved and new product was delivered in a timely manner."

"Prompt shipping and good quality products "

"Professional and friendly CS combined with quality products and fast delivery. Excellent company!
Well done. "

"Fast shipping ,great price would definitely
Buy from efireplace again. "

"IT was done Correctly & well"

"Ordered a Napoleon vent kit for our second Napoleon Haliburton gas stove. We love the stove so much we bought a second one for our new house. I found the vent kit on EFireplace by referring to the model number. The kept me informed about the order status and we received it in a couple of days. Very pleased.
The vent kit itself, a Napoleon product packed by Napoleon was not well packaged. Fortunately Napoleon sends a can of paint with the kit because I’m gonna need it. It would be so easy to package individual parts so they didn’t bang around in side the oversized box. "

"Excellent customer service pre-sale and post-sale. Shipping was faster than expected and Mantle arrived well packaged and undamaged. I couldn't be happier with the overall sales experience."

"Product arrived on time and was very easy to install. Definitely recommend. "

"I purchased a Pilgrim grate. Very high quality. I expect it to last years."

"Sales person helped me receive the correct venting for my fireplace. Thank You"

"Needed a cap for a larger California chimney. Couldn’t find one to fit at HD or Lowe’s. Found this one on line. It was good looking and was the right size. It fit perfectly. Looks good and appears to be week made!!"

"Easy to navigate site, and the crown seal arrived fast. I was hesitant to order a gallon of this- and worried what it would look like when it was "dropped" on my porch. Product was well packaged and fortunately delivered by UPS. Very pleased."