"Dimensions were perfect. Fit like a glove."
"Was a great experience quick delivery exactly what I ordered. "
"The glass doors were shipped quickly and arrived completely intact, which can be concerning when shipping glass. Our fireplace had this part number for replacement doors, and they naturally fit perfectly."
"I don't often write rave reviews, but eFireplaceStore.com deserves one. In addition to having the best pricing I could find for a Fire Magic grill, after confirming the order they were instantly responsive with correcting a minor sales tax error. The unit arrived with the local so quickly (just a few days) I had to delay home delivery by a day to fit my own schedule. The unit was shrink-wrapped on a mini-pallet, delivered untouched without even a blemish anywhere. I would not hesitate for a microsecond to do business with this outfit again - class act."
"Made it easy to get everything in one ordered did not have to figure out what I needed "
"I had several questions that were answered via a phone call. The associate asked clarifying questions and then provided me with recommendations. I used his recommendations, ordered and quickly received my new burner."
"Had doubt that I would find a good replacement. Literally took less than 10 minutes to install damper and lift handle"
"They packaged our pellet stove floor board as if it was made of glass. Wow! Fast shipment too. We will be buying from this company again. Thank you!"
"Customer service was very helpful in determining what was needed for my project . Quality product arrived in 2 days. Easy to install and fit is perfect."
"We purchased a surround kit for our Napoleon Ascent Linear gas fireplace. This item was pricey and we were disappointed when the mounting hooks did not reach the posts for the existing safety screen as designed. However, we were able to make it work by adding our own posts (bolts) closer to the opening and are very happy with the result. Our fireplace has a much more finished look now."
"I needed a replacement log and they got me the correct piece."
"Gorgeous- just as pictured and easy installation. Very pleased!"
"I called with product questions. The rep answered all my questions and offered me a coupon code. Great service "
"I found the site very easy to use making the right choice easy. The shipping was very fast and the install was a breeze. I highly recommend the e-fireplace store."
"Order received exactly as expected and was in good condition."