"I'm an experienced builder and was looking for the components to install a small fireplace in my personal home. Not gonna lie to you, my expectations for recieving an undamaged metal fireplace through a carrier were not good. To my surprise the package showed up within 5 days and was perfect. The unit was on a pallet with 12 feet of chimney pipe and a flashing and no damage whatsoever."

"The cap came very fast and was installed with ease "

"I found everything I needed; where as the other fireplace stores didn’t have what I was looking for. Fast shipping as well. Not only was the shipping 10 days sooner than the other companies , but it also showed up sooner than they said! Lastly, they price matched and took an additional 10% to beat their competitors! "

"Very pleased with these logs. They look very real. They came well packed & in good condition. Arrived within a few days.
Much better than our previous logs. Be forewarned, the box of logs when it arrives is very heavy. Highly recommend. "

"Local resellers tried to overcharge me for a wood stove insert. eFireplaceStore shipped one quickly, and it arrived very well packaged. Awesome."

"This company sells high quality fireplace products. For something as important as a damper for your chimney, don't buy some cheap junk from Amazon or such. Get a professional grade product from eFireplaceStore. I bought one of their chimney-top dampers to replace the long-burned-out damper in our fireplace. It came with everything needed for the install and good instructions. Very pleased."

"Your staff was very knowledgeable and you had the part I need in stock. Only issue I have is the terribly inflated price."

"Great experience from start to finish! Price, response times and shipping speed all exceeded my expectations. I saved about 40% versus my local stove shop. I would definitely recommend efireplacestore.com to anyone looking for fairly priced products along with great customer service. "

"Our experience is great quality of product!! We ordered a wood rack that is sturdy and will last us a long time!!"

"I ordered by phone. Representative was very knowledgeable and reviewed order before paying. Now the remaining and important concern, how it performs."

"The 5" fresh air damper works great. I am using my ash dump as fresh air intake. I made a inlet cover under the log holder so ashes cant get down. This works great!"

"It arrived on time . I believe it is going to work great . Cool product !!"

"We have two fireplaces and purchased a similar one years ago. They are far better quality than any we had purchased elsewhere. Would strongly recommend this product."

"Haven’t fired it up yet. Looks good so far. Still need pipes."

"My online shopping experience went very well. Chosen product was well described and all of my questions were answered in a prompt manner before making my final purchase. Shipping and customer service was fast and efficient."