"As builders, we rely on our suppliers to get our materials not only on time, but at a reasonable price. eFireplacestore.com has consistently offered both, which is why we trust in them with all our fire place needs. "
"great experience with purchase and model knowledge product arrived the same week i ordered would recommend this company to anyone"
"Your service was great however, pearl mantels needs to do a better job of quality control. The mantel that we received had a lot of glue slopped all over it which was not apparent until we tried to stain it. Some of the glue we were able to sand out. Other spots we had to cover up. The factory needs to do a little better job of of supplying a finished product."
"Have a heatilator constitution fire box that has a really dated looking lord of the rings Celtic knot design for the air vents. I've been looking for the newer more clean model for years with zero luck. finally found it here. arrived within 5 days via fedex freight. everything was fine, zero issues."
"Special thanks to Nevin for follow-up technical support. Very knowledgable and clear explanations. Much appreciated!"
"Ordering was easy. The price was better than other websites. Shipping was quick. The screen looks as expected, and fits our fireplace perfectly. "
"After significant difficulty identifying on line the right replacement outdoor fireplace, a call to eFireplacestore.com solved all my problems. The salesperson was very knowledgeable and friendly. He sent me a quote that I checked with a competitor and their price was $300 cheaper for the exact same unit. When I called to place the order, I needed it quickly and it arrived 2 days later. The competitor would only give me a range of 3-14 days.
I am very pleased to have found eFireplacestore.com."
"The logs fit in the fireplace perfectly. Looks great when the unit is turned on. The delivery time was as expected. 5 business days. They were well packed so that not to be damaged. I’m very happy with the overall experience. "
"Appreciated ease of online ordering. Product was delivered within a few days and without any problems."
"Quick service! Exactly what I ordered! "
"Great, great experience. The sales department saved me $400 on my order by fine tuning my individual parts. The shipping process was over communicated from beginning to end, complete with instructions on how to inspect the shipment. During installation, I called Tech Support and not only had my questions answered, but we also chatted about how to fine tune the installation for maximum realism. AND I saved $3,000 buying here VS. a local FP store bid. You can shop the eFP Store with confidence!"
"Quick response to the remote control thermostat needed for my fireplace."
"Just opened for installation after receiving 2 weeks ago. Well packaged a d received with no damage. Looks Great!"
"Product arrived quickly, perfect fit and I paid what I expected to pay for the product."
"Found your website and just what I was looking for. Much easier than building my own surround and looks better too."