"One battery was damaged by the shipper. I reported the problem to the seller and they promptly sent a replacement. I appreciate the good service and order a lot of batteries."
"Dealing with ecomElectronics has been a genuine pleasure. I made a mistake in my order which ecomElectronics identified and corrected. My impression is that this company is very customer oriented and strives to satisfy orders. I will definitely order products from ecomElectronics again."
"Ordered a battery for my motorcycle. The battery sent was defective. I took a picture of it connected to a battery charger that indicated a battery fault. I sent it with an email to ecomElectonics and they quickly sent me a new battery without requiring me to return the old one. The new one works perfectly."
"I accidentally ordered the wrong part and they were very generous in coming up with a solution that would work for both of us. I highly recommend this supplier."
"I ordered a refurbished product with free 2 year manufacturer warranty; the price beat anything I saw anywhere else and so far has worked just as a new one would. their customer service department was helpful and efficient and I would purchase again from them a next time."
" Needed a battery for a scooter. Checked several other vendors. Found ecommerce. Choosing the right battery was easy. Placed the order. Notified of order confirmation and delivery date.
Delivery was quicker than expected. Order was placed late on a Sunday, arrived on a Wednesday.Was very impressed with the selection of batteries, quality and the exceptional pricing.
The total experience, as a first time buyer, was beyond expectations. Pleased with the item ordered. Delivered promptly and without any problems. "
"I had an issue and Betty handled it right away.
She was great to work with. She was very understanding and handled the issue with professionalism.
Thank you so much Betty!!! "
"I received a batter battery than described. The terminals were smaller than needed. I contacted eComElectronics, they promptly sent out terminals adapters.
The battery arrived when promised and Great customer service and response. I would definitely do business with them again."
"Batt was 1/2 the price of the one from the alarm company and works just fine. ecomElectronics was quick to answer email and to ship out the batt. Will buy from again"
"I received superb service from this vendor and had the pleasure of dealing with a employee named Betty. She was the epitome of a courteous and concerned person and answered all my questions and
tended to my problems with an expertise seldom seen in the commercial world.Because of this employee, I will most certainly return to this vendor for my future electronic needs. "
"DO NOT order anything from these liars!
I order GPS and paid momentarily.
Next day, just before the 2-day holidays, they send me email saying that something wrong with my credit card.
Credit department ask me 2 strange questions “Do you have land phone number, then we can rich you?” and “Is a Bayonne, NJ…your real address?”
I ask representative to connect to supervisor and …was disconnected after 15 min hold.
Finally, I look at website and was stoned - they cancel my order without any explanations!
The answer was easy and came after several attempts to speak with supervisor – they DON’T HAVE ANY OF THESE DEVICES IN STACK.
Well-known practice…because the price is LOWEST stupid people like me keep sending money…other people are sending them money…no need for http://www.ecomelectronics.com to borrow for bank to move business… DON’T be stupid like me , don’t trust there offers – they don’t have them in stock!
And the customer service is really bed.
"
"From the time that I ordered my battery until my battery was hooked up to my system and working, econElectonics was entirely professional. I immediately received a "thank you" letter and a tracking number. When the battery was defective they did not hesitate to replace it for free, and again kept in contact until I confirmed that the new battery had arrived and was working properly. When I need a new battery I would not hesitate to buy from them again. They stand behind what they are selling and are great communicators."
"I was at a road block trying to resolve a conflict with samsung. I called the ecomElectonics customer service number. A live person quickly answered the call, listened to my problem, and went out of her way to figure out a solution. I am thrilled with the professional way ecomElectronics assisted me. "
"ecomElectronics sent my battery extremely fast. Also, it was the cheapest I had found. I will certainly use them again, and I will also recommend them to anyone who need a battery."
"I recently ordered a battery from ecomElectronics but I ordered the wrong battery, so I contacted them and they were more than willing to do whatever it took to make it right for me.
They responded to my emails and we found a creative approach to make everyone happy in the end"