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Product & services pricing
0.00/5
Chance of future purchase:
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Customer service:
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Return/Replacement policy:
0.00/5

Verified
5/5

2005-12-22

"I bought their Compaq EVO n610c for $520 including tax/shipping. I feel it was an excellent deal and had no problems with it getting here in a timely manner. Ive bought a couple other things from etech4sale.com and have had 0 problems"

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Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is consumer focused
Is easy to do business with
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products damage free
Delivering products on-time
Ease of checking delivery status
Overall technical support
N/A
Making decisions on their own
N/A
Being knowledgeable
N/A
Resolving problems
N/A
Being easy to reach
N/A
Being trustworthy
N/A
Overall customer service
Customer service being knowledgeable
N/A
Customer service resolving problems
N/A
Customer service being easy to reach
N/A
Customer service being trustworthy
N/A
Customer service making decisions on their own
N/A
Product Returns/Refunds/Exchanges
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Overall web site
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Web site reliability
Speed of web site
Web site being easy to use

Verified
5/5

2005-12-22

"Fast and curtious service. Very helpful in making a product selection, I will be definitely be refering friends and family to this company!"

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Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is committed to quality products and services
Is trustworthy
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products on-time
Delivering products damage free
Overall technical support
Being easy to reach
Resolving problems
Being knowledgeable
Making decisions on their own
Being trustworthy
Overall customer service
Customer service being trustworthy
Customer service being knowledgeable
Customer service resolving problems
Customer service being easy to reach
Customer service making decisions on their own
Product Returns/Refunds/Exchanges
Overall web site
Web site reliability
Speed of web site
Web site being easy to use

Verified
4/5

2005-12-22

"hello,
how can't i get the IPOD""Win A Free APPLE IPod""??
"

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Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is committed to quality products and services
Is trustworthy
Is easy to do business with

Verified
5/5

2005-12-22

"While the product that initally arrived did not work, the manager worked extremely hard to make sure my needs were more than met. If you are dissatisfied with your purchase, make sure you take the time to actually speak with the manager, he is more than kind and will make sure that any problems are dealt with before ending the conversation!"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is easy to do business with
Is trustworthy
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
Overall product shipping and delivery process
Delivering products on-time
Delivering products damage free
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Overall technical support
N/A
Resolving problems
N/A
Being easy to reach
N/A
Being trustworthy
N/A
Making decisions on their own
N/A
Being knowledgeable
N/A
Overall customer service
Customer service being easy to reach
Customer service making decisions on their own
Customer service being trustworthy
Customer service being knowledgeable
Customer service resolving problems
Product Returns/Refunds/Exchanges
Overall web site
Web site being easy to use
Speed of web site
Web site reliability

Verified
1/5

2005-12-21

"I ordered a hard drive enclosure that etech4sale listed on their web site as being in stock. A few days later they said it would be in stock soon. The next week I received a package with the wrong hard drive enclosure. I returned it immediately at my own cost for a refund. I called them and asked for a date when the correct enclosure would be in stock. The fellow, Dara, said they'd have it by week's end. I ordered it again. It never arrived. I asked for a refund and got it but they didn't refund the sales tax nor the shipping even though it was their mistake. In the end I had to call American Express to force them for a refund. Etech4sale never refunded the shipping and insurance I had to pay to return the wrong enclosure. I would never deal with this merchant again."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is committed to quality products and services
Is trustworthy
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
N/A
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
Overall product shipping and delivery process
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products damage free
N/A
Delivering products on-time
Overall technical support
N/A
Making decisions on their own
N/A
Being knowledgeable
N/A
Resolving problems
N/A
Being easy to reach
N/A
Being trustworthy
N/A
Overall customer service
Customer service being knowledgeable
Customer service being trustworthy
Customer service resolving problems
Customer service being easy to reach
Customer service making decisions on their own
Product Returns/Refunds/Exchanges
N/A
Overall web site
Speed of web site
Web site being easy to use
Web site reliability

Verified
1/5

2005-12-19

"Incorrect item was sent. Contacted the company to let them know they had made a mistake. They said they would send us the correct item via 3 day shipping. When the order did not arrive in the promised time, we called the company. They informed us the item was out of stock. This company failed in every way possible."

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Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is easy to do business with
Is consumer focused
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
N/A
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products damage free
Delivering products on-time
Being updated on the exact date the delivery was sent
Overall technical support
Being knowledgeable
N/A
Being easy to reach
N/A
Making decisions on their own
N/A
Resolving problems
N/A
Being trustworthy
N/A
Overall customer service
Customer service resolving problems
Customer service being trustworthy
Customer service being knowledgeable
Customer service making decisions on their own
Customer service being easy to reach
Product Returns/Refunds/Exchanges
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Verified
4/5

2005-12-15

"After reading a couple of the previous users experiences, I was a bit skeptical about ordering from eTech4Sale. Luckily, they were located in the same city as me, so I figured I could pick up my item.

I called to verify that they offered Will Call and that I could pick up the item I was ordering BEFORE I ordered. I saw the option for Will Call for $5.00, FedEx ground was $4.55. I can't believe a company charges for will call, I also can't believe that it is MORE than an alternative shipping item. I called again AFTER I ordered verifying that I could pick up the item.

Drove 15 minutes to their location, the receptionist at the desk took my invoice and asked me to have a seat. 15 minutes later someone comes in, I later find out her name is Isabella, and says that they are out of stock of the item, but they are expecting a shipment in tomorrow. I get her to waive the Will Call fee (which shouldn't even exist) and Isabella tells me she will call my home phone when the motherboard is delivered.

She called Tuesday morning and left a message on the answering machine that the motherboard wouldn't be inventoried until after they close on Tuesday, but I could pick it up Wednesday.

She called again Wednesday around 11 or 12 and said the motherboard was in and I could pick it up around 2.

So everything worked out well in the end. Their online inventory is obviously not very well updated even though it says it is. They certainly aren't anything like SVC where you can walk in and pick up your item same-day (not to mention for free).
"

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Verified
1/5

2005-12-13

"I have placed an order nearly TWO WEEKS ago.
Last week they emailed notifying me that my product will be shipped on the day of their reply.
A week later and I have not received word about where the HELL my product is or when it will be coming.
My credit card has been charged and I am not getting any response from their so-called "TECH SUPPORT". TERRIBLE STORE.
I do not want to CALL YOUR MANAGER to be able to get my product. I do not live in the states and I do not wish to waste even more time or money from overseas calls. What I would like is that your tech support RESPONDS to my emails.
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is consumer focused
Is easy to do business with
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products on-time
Being updated on the exact date the delivery was sent
Delivering products damage free
N/A
Overall technical support
Making decisions on their own
N/A
Being knowledgeable
N/A
Resolving problems
Being trustworthy
N/A
Being easy to reach
Overall customer service
Customer service being trustworthy
Customer service making decisions on their own
N/A
Customer service being knowledgeable
N/A
Customer service resolving problems
Customer service being easy to reach
Product Returns/Refunds/Exchanges
Overall web site
Web site reliability
Web site being easy to use
Speed of web site

Verified
1/5

2005-12-10

"I bought 2 Logitech Quickcam Pro 4000 webcams marked OEM that were at a cost comparable to a new item's cost. I got 1 that was an obviously used, dinged webcam that is broken - no picure. The other one works. Neither of them came with the privacy cover that is standard. The software was the wrong drivers. Just a terrible experience. Return policy is horrible - beware!"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is easy to do business with
Is consumer focused
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
N/A
Ease of checking order status
Ease of ordering online
Overall product shipping and delivery process
Delivering products damage free
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products on-time
Overall technical support
Resolving problems
N/A
Being knowledgeable
N/A
Being trustworthy
Making decisions on their own
N/A
Being easy to reach
Overall customer service
Customer service being easy to reach
Customer service being knowledgeable
N/A
Customer service making decisions on their own
N/A
Customer service resolving problems
N/A
Customer service being trustworthy
Product Returns/Refunds/Exchanges
Overall web site
Web site being easy to use
Web site reliability
Speed of web site

Verified
1/5

2005-12-09

"I ordered on 11/28/2005. Their web site says they had 56 in stock. Days later I get an email. They have none in stock. I call. They will ship out a used one today I am told. I tell them I do not want a used one. I received a used Logitech mouse different from the one I ordered on 12/8/2005, and dead on arrival to boot. DO NOT ORDER FROM THESE PEOPLE. I HAVE TO PAY TO SHIP IT BACK ON WHAT I DIDN'T ORDER TO GET MY MONEY BACK. :("

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Pricing of products and services
Value the company offers
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Overall quality of ordering process
Ease of ordering online
Overall web site
Web site being easy to use
Speed of web site
Web site reliability
Overall quality of the company
Is trustworthy
Is easy to do business with
Is committed to quality products and services
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall product shipping and delivery process
Delivering products on-time
Ease of checking delivery status
Delivering products damage free
Being updated on the exact date the delivery was sent
Overall technical support
Making decisions on their own
Being easy to reach
Being knowledgeable
Resolving problems
Being trustworthy
Overall customer service
Customer service resolving problems
Customer service being easy to reach
Customer service making decisions on their own
Customer service being knowledgeable
Customer service being trustworthy
Product Returns/Refunds/Exchanges

Verified
2/5

2005-12-08

"Website indicated items in stock when they were not."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is consumer focused
Is easy to do business with
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products on-time
Delivering products damage free
Overall technical support
N/A
Making decisions on their own
N/A
Being easy to reach
N/A
Being trustworthy
N/A
Resolving problems
N/A
Being knowledgeable
N/A
Overall customer service
Customer service being trustworthy
Customer service being knowledgeable
Customer service resolving problems
Customer service being easy to reach
Customer service making decisions on their own
Product Returns/Refunds/Exchanges
N/A
Overall web site
Web site reliability
Web site being easy to use
Speed of web site

Verified
1/5

2005-12-07

"ordered "2nd Day" shipping from UPS but they sent it through ground mail through USPS. It has been 6 days since they confirmed delivery and I have still not recieved my purchase. A very poor company."

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Pricing of products and services
Value the company offers
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Overall web site
Web site being easy to use
Speed of web site
Web site reliability
Overall quality of the company
Is committed to quality products and services
Is easy to do business with
Is consumer focused
Is trustworthy

Verified
1/5

2005-12-02

"Beware. Terrible customer service. Do not answer emails or return phone calls. Website states products ship in 1 to 2 days. In my case, it took five days. Funny thing, I cancelled the order on the forth day and they failed to acknowledge it. Another funny thing, I received an email stating the order was cancelled and about an hour later, received an email stating the product shipped. ETechSale I see you sell computers, do you use computers? "

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
N/A
Is committed to quality products and services
N/A
Is easy to do business with
Is trustworthy
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
N/A
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Delivering products on-time
Ease of checking delivery status
Delivering products damage free
N/A
Being updated on the exact date the delivery was sent
Overall technical support
N/A
Making decisions on their own
N/A
Being easy to reach
N/A
Being knowledgeable
N/A
Being trustworthy
N/A
Resolving problems
N/A
Overall customer service
Customer service making decisions on their own
Customer service being easy to reach
Customer service being knowledgeable
Customer service resolving problems
Customer service being trustworthy
Product Returns/Refunds/Exchanges
Overall web site
Web site reliability
N/A
Speed of web site
N/A
Web site being easy to use
N/A

Verified
5/5

2005-11-17

"The etech4sale website was easy to find things at, and has many good deals- especially on free shipping. Thank you Etech4sale.com for all the good deals."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is consumer focused
Is committed to quality products and services
Is easy to do business with
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
4/5

2005-11-08

"Everything went pretty well. No problems with shipping and item was delivered on the date promised."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is committed to quality products and services
Is trustworthy
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall product shipping and delivery process
Delivering products on-time
Being updated on the exact date the delivery was sent
Delivering products damage free
Ease of checking delivery status
Overall technical support
N/A
Resolving problems
N/A
Being trustworthy
N/A
Being easy to reach
N/A
Making decisions on their own
N/A
Being knowledgeable
N/A
Overall customer service
N/A
Customer service resolving problems
N/A
Customer service making decisions on their own
N/A
Customer service being easy to reach
N/A
Customer service being trustworthy
N/A
Customer service being knowledgeable
N/A
Product Returns/Refunds/Exchanges
N/A
Overall web site
Web site being easy to use
Speed of web site
Web site reliability